Senior Manager Research and Insights

2 weeks ago


Bengaluru, India Flipkart Full time
Senior Manager Research and Insights

You are Responsible for



Institutionalising Customer Centricity and the be the Custodian of Customers at the Flipkart level for the BUs you will be managing (Mobile, Large Appliances, Grocery)•

Market Research and Analysis - Conduct comprehensive market research to identify emerging trends, competitive landscapes, and opportunities for growth, existing consumer triggers and barriers.o

Help identify Sources of Growth. Track the Customer sentiment via BHT, NPS, CSat etc•

Performance Measurement: Be the torch bearer of the customer voice, be the customer custodian. Establish key performance indicators (KPIs) and metrics to measure the success of products and offerings on platform, marketing initiatives – Mind Measures, Consideration, CVP and BIP tracking vs competition.o

Study the offline behaviour / Mystery Audits to track the offline practises and create Selection and pricing Benchmarks.•

Connecting the dots and story telling across different internal and external sources for developing a comprehensive view for the org.•

Co- own & Co Partner – Collaborate with Categories, product, and marketing teams to provide insights that drive product innovation and on and off platform campaigns. Work closely with data science and analytics teams to develop advanced models and forecasting tools. Action planning with Category and co-owning AIs to show impact.o

Identify the customer segments and their triggers and barriers. Repeat same for brands and identify white spaces for Marketing interventions.•

Strategic Thinking - This role will play a pivotal role in shaping the strategic direction of the charters by leveraging internal and external data and market trends to provide actionable insights, aligning it with the overall business goals.o

Drive ON growth via sharper CVP and targeting.o

Drive sharper product changes in affordability constructs towards building ease of comprehension, benchmark vs Offline and other players in the ecosystem.o

Competition benchmarking to identify areas of strengths and weaknesses/ best practices.•

Customer Experience Enhancement: Identify opportunities to enhance the overall customer experience through data-driven insights and feedback. Help drive strategies to improve customer satisfaction / NPS and Consideration and loyalty and track the impact.•

Build ways of optimising the budget vs ROI.To succeed in this role – you should have the following



This position requires a researcher who can blend analytical & Research prowess with strategic thinking to guide decision-making across the organization.•

Stakeholder management, collaboration•

Strategic thinking an thought leadership.•

Bias for action and agility is essential•

Problem solving with a customer centric view•

Understanding of global of the global research and insights practices across qualitative, quantitative and digital•

Strong research skills - qualitative and quantitative and the ability to derive insight and action plans based on data and business reality

  • Bengaluru, India Flipkart Full time

    Senior Manager Research and Insights You are Responsible for •    Institutionalising Customer Centricity and the be the Custodian of Customers at the Flipkart level for the BUs you will be managing (Mobile, Large Appliances, Grocery)•    Market Research and Analysis - Conduct comprehensive market research to identify emerging trends, competitive...


  • Bengaluru, India Dotdash Meredith Full time

    Job Summary:To support the Research & Insights function in mining and packaging research-driven insights from first-party, social listening, intent segment as well as secondary/syndicated/ proprietary data, in addition to providing day-to-day support on process-centric activities/tasks & deliverables. The position will support the research, analysis &...


  • Bengaluru, India ASSPL - Karnataka Full time

    Amazon is seeking a Senior Customer Journey Insights Manager, to join a truly global team, focused on improving the customer experience across all Amazon products and services.We use customer research (both qualitative and quantitative) to understand how people use online services (e.g., shopping, digital video streaming, voice assistants etc.) and present...

  • Senior Researcher

    2 weeks ago


    Bengaluru, India Alliance University Full time

    Job Title: Senior Research Fellow (Policy Research in Education)Location: Alliance University, BangaloreReports To: Vice Chancellor, Alliance UniversityPosition Overview:Alliance University is seeking an experienced and dynamic Senior Research Fellow to lead policy research initiatives focused on education. The successful candidate will contribute to the...


  • Bengaluru, India Infiniti Research Ltd. Full time

    About us:Infiniti Research is a full-service market intelligence and business advisory consulting firm headquartered in London, United Kingdom. We provide high quality customized research services to large and medium size businesses worldwide. We are the research provider of choice to many leading businesses and institutions in the world. We serve more than...

  • Associate Manager

    4 months ago


    Bengaluru, India Talent500 Full time

    Market Research Analyst:Conduct research using both systematic and intuitive secondary research techniques and industry standard primary research methods.Continuously monitor the market and provide insightful quantitative and strategic analysis to our clients through various channels like LinkedIn insights, job boards etc.Required to decipher research...

  • Associate Manager

    4 months ago


    Bengaluru, Karnataka, India Talent500 Full time

    Market Research Analyst:Conduct research using both systematic and intuitive secondary research techniques and industry standard primary research methods.Continuously monitor the market and provide insightful quantitative and strategic analysis to our clients through various channels like LinkedIn insights, job boards etc.Required to decipher research...

  • Senior Manager

    4 months ago


    Bengaluru, India Practo Full time

    Job Description Consumer Insights Head What if, instead of a job, you had a mission? A mission to create the future of healthcare alongside a team of brilliant, passionate people, on a canvas that touches billions of consumers around the world? It's what we do at Practo. Practo is made up of people from diverse backgrounds, united by our mission...


  • Bengaluru, India iD Fresh Food (India) Pvt. Ltd. Full time

    About iD Fresh Food iD was founded in 2005, to ensure that people around the world gets access to fresh, nutritious & delicious Indian food. With an unwavering vision to preserve traditional, home-made cuisine & a focus on making the process of cooking fun & effortless, iD today serves homes across India, Middle East, US and UK. Company size- 2500+...


  • Bengaluru, India iD Fresh Food (India) Pvt. Ltd. Full time

    About iD Fresh FoodiD was founded in 2005, to ensure that people around the world gets access to fresh, nutritious & delicious Indian food. With an unwavering vision to preserve traditional, home-made cuisine & a focus on making the process of cooking fun & effortless, iD today serves homes across India, Middle East, US and UK.Company size- 2500+Website-...


  • Bengaluru, India Hansa Research Group Full time

    Position –Market Research Intern (Quantitative Research Intern)Job Location: BangaloreTenure : 2- 6 months (Can be extended basis requirement).Job Duties: Assisting Associate Account Manager/ Account Manager on day to day project/ study related activitiesCoordination with various stakeholders for smooth project executionPreparation of the project...

  • Market Research

    4 months ago


    Bengaluru, Karnataka, India m360 Research Full time

    **Company Description** About m360 Research**: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation,...

  • Research Counsultant

    3 weeks ago


    Bengaluru, Karnataka, India NatWest Full time

    Join us as a Research Consultant - We’re looking for an analytical thinker with good knowledge of qualitative and quantitative research techniques to join us in this role - You’ll be gathering and analysing information from multiple sources and identifying patterns and trends to help our business make the right decisions - In return, you’ll gain...


  • Bengaluru/ Bangalore, India Nielsen Research Ltd. Co. Full time

    Apply Nielsen - Senior Project Manager-Research-Sports T, Nielsen Research Ltd. Co. in Bengaluru/ Bangalore for 2 - 5 year of Experience on TimesJobs.com

  • Senior Researcher

    4 months ago


    Bengaluru, India dentsu Full time

    The purpose of this role is to deliver analysis inline with client business objectives, goals, and to maintain, develop and exceed client performance targets. Job Title: Senior Researcher - Quantitative Job Description: Key Responsibilities (non-technical) –  The person will take ownership of the assigned project(s) under limited guidance of the...


  • Bengaluru, India Infiniti Research Ltd. Full time

    About us:Infiniti Researchis a full-service market intelligence and business advisory consulting firm headquartered in London, United Kingdom. We provide high quality customized research services to large and medium size businesses worldwide. We are the research provider of choice to many leading businesses and institutions in the world. We serve more than...

  • Senior UX Researcher

    3 months ago


    Bengaluru, India Microsoft Full time

    Overview he Microsoft Cloud for Industry team is looking for a passionate and innovative Senior User Researcher to craft our growing UX research practice for . We are a diverse team of researchers that come from various research backgrounds that include academia and applied product design. We value collaboration and individuality and are eager to share...

  • Research Associate

    4 months ago


    Bengaluru, India Infiniti Research Full time

    **Company Name**: Infiniti Research Marketing Solutions Pvt Ltd. **Job Designation**: - Research Associate **Experience**: 1.5years to 2years **About Infiniti Research**: Infiniti Research is a full-service market intelligence and business advisory consulting firm headquartered in London, United Kingdom. We provide high quality customized research...

  • Research Analyst

    2 months ago


    Bengaluru, India Boston Consulting Group Full time

    WHAT YOU'LL DOAs a Research Analyst within BCG’s Data and Research Service (DRS) function, you will take work upon complex research projects independently within our Digital Research practice area. You will proactively understand the context of the research ask and deliver actionable insights for BCG’s case proposals, ongoing cases and business or...

  • Research Analyst

    2 months ago


    Bengaluru, India Boston Consulting Group Full time

    WHAT YOU'LL DOAs a Research Analyst within BCG’s Data and Research Service (DRS) function, you will take work upon complex research projects independently within our Digital Research practice area. You will proactively understand the context of the research ask and deliver actionable insights for BCG’s case proposals, ongoing cases and business or...