Process Analyst

4 weeks ago


bangalore, India HikeOn Technologies Private Limited Full time
The Business Process Analyst will work cross-functionally on high-priority operations projects, using analytical and project management skills to drive significant value for the business: implementing and maintaining operational efficiencies, process improvement, process mapping, data analytics, communications, and reporting.
You are expected to thrive in a dynamic, fast-paced environment, handle multiple simultaneous tasks, and proactively identify areas for improvement in operations overall. This position relies heavily on analytical and problem-solving skills, including the ability to view the “big picture”, adapt to changing priorities and business needs, and proactively identify areas of improvement.
This includes the implementation and ongoing management of systems and processes to streamline operations and continuously improve daily performance.
WHAT YOU’LL ACHIEVE:
Coordinate cross-functional, interdepartmental processes to facilitate sales, customer service, product development, and expansion activities
Act as an expert on internal processes and software (Asana, Zoho) to assist in the configuration and management of systems to meet the needs of the business
Build new / maintain existing automation processes that drive efficiency and enable frictionless workflows
Ensure workflow gaps are identified, analyzed, and addressed
Assist management in consolidating and tracking daily, weekly, and monthly metrics to drive team performance and supercharge business development efforts
Ensure data accuracy in our CRM and project management systems to facilitate regular pipeline, process, and task management reviews
Provide administrative support to ensure company objectives are met
ABOUT YOU:
Bachelors and 2+ years of relevant experience or MBA
Proven track record of successful business development or administrative support, operations experience, or data analytics management
Excellent time and project management skills that demonstrate your ability to multi-task, prioritize workload and take responsibility for deadlines
Creative problem-solving skills with the ability to analyze, synthesize and apply information to solve problems swiftly while weighing all pros and cons
Experience creating flowcharts for processes, building CRM automation, or leading complex operational and strategic initiatives
Self-motivated mindset and ability to get resourceful to drive projects forward
Proactive and positive team player with a willingness to learn, deliver and receive feedback, and tackle any tasks that arise
Ability to handle multiple projects in a structured manner within a fast-paced, growth-focused environment
Expert proficiency in G Suite
A “can-do” approach and ability to independently multitask and wear multiple hats
Compensation
Upto 4 Lpa (based on interview performance ) including 10% variable pay
3 Lpa    insurance benefit for you and your dependent parents
Work Location
HikeOn Technologies PVT LTD
Wework Salarpuria Symbiosis ,Bannerghatta Main Road.
Arekere Bangalore -560076
*No remote work option is available, only work from the office.
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