Sales Executive

3 weeks ago

Delhi, Delhi, India Episode Silver Full time

We are looking for a young, confident, well-spoken, and motivated Sales Executive with 3+ years of prior experience, to join our team and contribute to both in-store retail and B2B sales. This is a dynamic role based out of our flagship store in Greater Kailash I, New Delhi, where the ideal candidate will be responsible for ensuring a high-quality customer experience on the shop floor while also driving outbound sales efforts for corporate and wedding gifting clients. You should be a presentable and persuasive salesperson, able to handle walk-in customers, assist with store operations, and also manage lead pipelines, follow-ups, and large client orders with professionalism and precision.

Key Responsibilities
  • Manage day-to-day sales and customer service in the retail store
  • Engage walk-in customers with product knowledge, tailored suggestions, and excellent service
  • Drive outbound sales through cold outreach, follow-ups, and relationship-building with corporate and wedding gifting clients
  • Handle inbound leads through website, social media, or referrals and convert them effectively, while maintaining organized records of leads, follow-ups, orders, and client communications
  • Attend meetings with large clients, planners, or institutions and close high-value deals
  • Represent the brand at client exhibitions, or events when needed
  • Prepare and share quotations, product presentations, and closing proposals in response to client needs
  • Assist in managing inventory, requisitions, and visual merchandising as per store standards
  • Follow established systems and best practices for inventory tracking, sales reporting, and order coordination
  • Collaborate with internal teams (dispatch, packaging, backend) to ensure timely and quality delivery of orders
  • Share customer feedback and insights to improve service and product offerings
Requirements
  • 3+ years of retail and/or B2B sales experience, preferably in luxury retail, lifestyle sales, or corporate/wedding gifting
  • Strong written and oral communication skills in English, with a confident and professional presence
  • Comfortable managing both retail customers and high-value B2B clients
  • Presentable, well-groomed, and capable of handling high-pressure situations calmly
  • Proven ability to work with outbound leads, close sales, and maintain detailed lead tracking
  • Highly organised, proactive, and able to work independently
  • Strong analytical mindset with the ability to track performance and improve systems and processes.
  • Familiar with CRM tools, Google Sheets/Excel, WhatsApp Business, and email outreach
  • Experience using Instagram or for business development, exposure to exhibitions, trade fairs, or showroom sales and a personal interest in design, décor, luxury products are preferred.
Benefits
  • Fixed compensation at par with industry standards along with commission pay to reward good work.
  • Opportunity to work with a close-knit team on large-scale projects.
  • Steep learning curve.

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