Customer Support Manager

About Inspire Brands Hyderabad Support CenterInspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The companys technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...

Job SummaryWe are seeking a Customer Support Operations Manager to join our team at Cubic Corporation. In this role, you will be responsible for managing the day-to-day operations of our customer support function and ensuring the delivery of exceptional customer service.Key ResponsibilitiesManage a team of customer support specialists to ensure they have the...

About the RoleWe're searching for a highly organized and results-oriented Manager, Support Operations, to join our growing team. In this role, you will oversee all aspects of our support operations, ensuring a seamless and positive experience for our customers and internal teams.You will be responsible for leading a team of support professionals, developing...

About The Role Role Purpose: To lead, coach and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day to day performance of the customer support operation for the Interactive and Retail business including proactive and reactive responses. Key Responsibilities Overall...

Job DescriptionProject: Indian Central Government ProjectExperience: 8+ YearsWork Location: Financial District, HyderabadRoles and Responsibilities:Team Management:- Lead, manage, and mentor a team of 30+ customer support executives.- Create a collaborative and high-performing work environment to achieve organizational goals.- Monitor individual and team...

Job Requirements: 3-5 years of leadership experience working in a contact center, workforce management environment, or related industry servicing multiple channels, SLAs, and varying KPIs. 3-5 years customer support experience, preferably in a SaaS organization serving Enterprise customers. Strong customer-centric approach, confidence, and experience in...

Our VisionWe strive to deliver exceptional customer experiences through our innovative HR platform. As a key member of our team, you will play a crucial role in shaping our support operations to meet the evolving needs of our customers. Your expertise will help us drive business growth while maintaining the highest standards of customer satisfaction.Key...

Amazon's Product Lifecycle Support (PLS) is a vital service that empowers customers to make the most of their purchases. As a results-driven Program Manager, you will lead initiatives focused on PLS opportunity management and coverage enhancement.Key ResponsibilitiesLead PLS Opportunity Initiatives: Manage and scale projects that enhance post-purchase...

The role of a Workforce Manager for Customer Support at Amazon involves ensuring that the Account Health Support team has the necessary resources to meet the service level agreements. This requires effective capacity planning, scheduling, and workforce management.About the JobThis is a challenging position that demands strong analytical and problem-solving...

Job DescriptionThis is an exciting opportunity to join Pepsico's team as a Sales Operations Manager. In this role, you will be responsible for providing general sales support to our customer-facing teams, including managing the processing, validation, and tracking of claims.You will work closely with National Business Managers and Accounts Receivable to...

About CricClubs:CricClubs is a leading technology platform that revolutionizes the way cricket is organizedand played across the globe. We provide a comprehensive suite of cricket managementsolutions, enabling leagues, clubs, and players to efficiently manage their tournaments, trackstatistics, and engage with the cricketing community.Location: HyderabadJob...

The Inspire Brands Hyderabad Support Center is at the forefront of technology innovation and product development. As an Associate Customer Marketing Manager, you will be responsible for building campaign programming and automation strategies to drive customer engagement through owned channels.ResponsibilitiesPower user of Salesforce Marketing Cloud to build...

About CricClubs:CricClubs is a leading technology platform that revolutionizes the way cricket is organizedand played across the globe. We provide a comprehensive suite of cricket managementsolutions, enabling leagues, clubs, and players to efficiently manage their tournaments, trackstatistics, and engage with the cricketing community.Location : HyderabadJob...

Role OverviewThe Customer Experience Manager - Seller Support at Amazon is responsible for driving business growth by delivering exceptional customer experiences. As a leader, you will be accountable for managing a team of 15-20 specialists, providing guidance, coaching, and mentorship to ensure their success and well-being.Key ResponsibilitiesOversees the...

Customer Support AdvisorCustomer Support Advisor 1The Role Customer Support AdvisorWant to be part of a market-leading Customer Support Team in Hyderabad India If this sounds like you then we have the perfect opportunity for you As a Customer Support Advisor youll get the opportunity to work with a dynamic and forward-thinking team supported by...

The OfferA role that offers a breadth of learning opportunitiesThe JobYou will be responsible for:Responding to Customer Queries: Address customer inquiries promptly and accurately through various channels such as phone, email, or chat. Respond to client calls, log issues as tickets, and ensure proper communication with the technical team regarding ticket...

DIYOS Infotech Pvt. Ltd. is one of the competent solution providers in the field of Web Application Development. Our team of highly skilled and qualified professionals have hands on experience on latest technologies supported by the Microsoft & other Open Source Platforms. We started our operations in 2011 and are proud to announce that we served more than...

Job DescriptionRole:- Customer support (International voice process)Experence:- 1+ YearsRequirement:-. Handling basic Customer queries / customer resolution expert. Should have excellent communication / Interpersonal/ Comprehension skills. Should have Basic Computer knowledge. Candidates should be willing to work in US ShiftSpotlight- Office cab/shuttle

Job Description*Dreamtime Learning Hiring: Sr. Customer Success/Parent Support (IC & Team Handling Role) Remote**Work Location*: Remote / Hyderabad*Working Days*: Monday to Saturday (9:45 AM - 6:45 PM)*Pay*: Up to 7 LPA*Positions*: 1*Immediate Joiners Required*Laptop is Mandatory ( BYOD)### *Requirements:*Minimum 4 years of experience (Education industry...

Job DescriptionJob Description: Customer Support L1 (Night Shift)Position Overview:We are seeking a highly motivated and customer-focusedCustomer Support L1professional to join our team. The ideal candidate will be the first point of contact for customers, providing technical and non-technical support, troubleshooting issues, and ensuring an exceptional...