Assistant Facilities Manager

2 weeks ago

Hyderabad, India JLL Full time
Assistant Facilities Manager - Soft Services.Work DynamicsWhat this job involvesWe’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLLRole Summary:We currently have an exciting opportunity for a AFM - Soft Services in Reading. The Executive will lead a team to ensure management of the day-to-day Hygiene Management for assigned property/facility, and support the India Operations Manager by being the on-site key point of contact for key stakeholders and/or client. The role will have responsibility for end-to-end cleaning of all areas within the facility as per schedule and ensure we provide hygiene environment at client facilities. Customer Service is a key part of this role to ensure our business’ customers receive outstanding support and all their needs are met.What the job involves:Hygiene ManagementWorkspaces and Conference RoomsBreakout / Cafeteria cleanlinessCommon area cleanlinessDaily / weekly/ monthly/ 54week checklist cleaning mechanismsEnsure routine update in cleaning App on timely basisReport ManagementMaintain all checklists for audit purposeMaintain all documents for audit purposeSuggest / Recommend changes or inputs required to enhance / optimize processEnsure routine update of database for future referenceStock ManagementMaintain all cleaning agents and toiletries appropriatelyMaintain all PPE’s appropriatelyManage Minimum Order Quantity and Reorder Quantity on timely basisEnsure sufficient stock of all HK related materials for specific site/city at any point of timeTeam ManagementManage agreed manpower count as per POEnsure quick backfilling of open positionsEnsure Team Morale is high alwaysShould not be biased or partial on taking any actionsObserve the performance of the team consistently and provide multiple opportunities to grow.Support FM functions in case of necessityShould play a role of touchpoint for Employees communityGather requirements / requests and channel with respective functionsLead the requests end to end and ensure delivery with quality and within time limitBring out the challenges quickly to respective leaders / forums for quick resolutionsSite Operations ManagementRecommend continuous quality improvement practices and implement Industry Best Practice operationsSupport other FM functions based on crisis as a cross function to balance eco systemLiason with vendors for programs, events and ensure smooth execution24/7 emergency call support and site attendance is requiredRisk ManagementEnsure a property risk management program including audits is implemented and maintainedEnsure disaster recovering and business continuity plans are implemented and maintainedEnsure escalation procedures and incident reporting procedures are implemented and in placeAssist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conductAchieve Key Performance Indicators and Service Level AgreementSounds like you? To apply you must be able to demonstrate the following skills and experience:Ideal ExperiencePassion for quality – has an eye for detail to make sure the best delivery of servicesExperience in Hotel Management , Cafeteria Management, facilities management, routine building operations, business or other related field.Should possess fantastic interpersonal skills and be a strong leader. Staying calm under pressure and having wonderful customer service skills.Knowledge of Occupational Safety requirementsStrong PC literacy and proven ability to manage daily activities using various systemsDemonstrated experience with continuous improvement initiatives (highly desirable)Knowledge of vendor management for specialized servicesProven capacity to understand and interpret commercial contractsBudget management and financial analysis skillsOther Personal CharacteristicsStrong communicator – Good presentation skills and possesses strong verbal & written communication skills also an active listenerSelf-motivated; confident & energeticAbility to effectively deal with stressful situationsFlexible – able to adapt to rapidly changing situationsStrongly goal-oriented – able to focus on meeting all performance targetsIs a team player – able to cooperate and work well with others to meet targetsProven ability to initiate and follow through with improvement initiativesExhibits honesty & trustworthinessOpen to new ideas & willing to challenge status quoWhat we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Location:On-site –Hyderabad, TS

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the tableJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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