L2 TAC SME LTE Core/VoWiFi

3 weeks ago


Mumbai, India Jio Full time
  • Posted Date

01 Jul 2025
- Function/Business Area

Engineering & Technology
- Location

Mumbai
- Job Responsibilities

1.NOC/Operations/TAC/Support/Planning/Engineering co-ordination and
management,Trouble ticket analysis,L2/L3 problem management,SLA /OLA/RCA
management`
2.Should be able to manage & resolve critical & major issues,&
prepare trouble ticket,Incident reports
3. To work with incident managers /Problem managers for emergency,
critical and major fault restoration and resolution
4.To work with Service manager/Service desk to update and resolve any
escalations of raised towards Network if they want L2/l3 support
- Education Requirement

BE (EC/CS/IT)
- Experience Requirement

Minimum 10 Years - Maximum 15 Years
- Skills & Competencies

  1. Knowledge of core and service platforms availability as per the
    agreed SLA
  2. Ensure the usage of all processes and tools as per guidelines
  3. Location Map : Mumbai


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