L2 TAC SME LTE Core/VoWiFi

1 week ago

Mumbai, Maharashtra, India Jio Full time ₹ 20,00,000 - ₹ 25,00,000 per year
  • Posted Date

01 Jul 2025
- Function/Business Area

Engineering & Technology
- Location

Mumbai
- Job Responsibilities

1.NOC/Operations/TAC/Support/Planning/Engineering co-ordination and

management,Trouble ticket analysis,L2/L3 problem management,SLA /OLA/RCA

management`

2.Should be able to manage & resolve critical & major issues,&

prepare trouble ticket,Incident reports

3. To work with incident managers /Problem managers for emergency,

critical and major fault restoration and resolution

4.To work with Service manager/Service desk to update and resolve any

escalations of raised towards Network if they want L2/l3 support
- Education Requirement

BE (EC/CS/IT)
- Experience Requirement

Minimum 10 Years - Maximum 15 Years
- Skills & Competencies

  1. Knowledge of core and service platforms availability as per the

    agreed SLA
  2. Ensure the usage of all processes and tools as per guidelines
  3. Location Map : Mumbai

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