ServiceNow ITSM Developer

2 months ago

Chennai, India CubeSimple Full time

Company Description

CubeSimple is a digital transformation partner for businesses, offering specialized ServiceNow solutions like AIOps, Asset Management, and Security Operations. Additionally, we provide customized ServiceNow solutions such as CSM, ITSM, and Salesforce adoption for CRM operations, along with specific industry solutions like Healthcare. We serve 12+ Fortune 500 companies, leveraging our expertise, experience, and insights to ensure they excel in their digital transformation journey.


Role Description

This is a full-time onsite role for a ServiceNow Developer located in Chennai and Hyderabad. As a ServiceNow Developer, you will be responsible for developing and customizing ServiceNow applications, ensuring the system is efficiently integrated and meets the needs of the business. You will work closely with our experienced development team, contributing to the overall success of our ServiceNow solutions.


Roles and Responsibilities

  • Primarily work on ITSM, ITOM, and TSM modules in ServiceNow 
  • Design and develop scripts and workflows to create custom applications in ServiceNow. 
  • ServiceNow development and configuration including Business Rules, ACLs, Domain Separation, Script Includes, UI Scripts, Client Scripts, UI Pages, UI Policies, workflows, and flows. 
  • Leverage your knowledge of notifications and inbound action configuration for timely communication and efficient task handling. 
  • Build ServiceNow Reports, dashboards, and homepages. 
  • Issue identification and resolution. 


Qualifications

  • 3 - 5 Years of relevant experience in ServiceNow. 
  • Proficiency in ServiceNow platform customization, and configuration with strong scripting skills for automation and exception processing.
  • Familiarity with Incident Management, Problem Management, Change Management. 
  • Ability to create Client scripts, UI policies, Business rules, Reports, Homepages, and Dashboards, ACLs, System properties, Notifications, and inbound actions. 
  • Expertise in building Catalog Items, process flows, and workflows. 


Skills Required

  • Good analytical and problem-solving skills. 
  • ServiceNow System Administrator (CSA) Certification will be an added advantage. 

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