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Sr. Relationship Manager

4 months ago


bangalore, India Standard Chartered Bank Full time

Role Responsibilities

Business

Responsible for onboarding new clients through various avenues including Agri NTB accounts. Meeting existing clients, generating leads from them, meeting CA, Consultants etc can provide output. Understanding the client needs and providing solutions to them so that the purpose is also solved and revenue part is also taken care. Maintaining quality of the onboarded accounts by checking the health of the account on periodic basis. Any suspicious activity / alert in the account should be immediately identified and discussed amongst the team for taking future action. Sales Discipline: Timely and accurate account plans, timely updation of NTB and pipeline, and call reports. Delivery on RORWA commitments made whilst approving. Achieving assigned full year objectives as per annual P3 document.

Processes

Ensure adherence to all internal and external regulations. To embed Operational Risk monitoring as an integral part of the business process. Towards this, to effectively carry out the assigned role, if any, under Compliance Risk Management and Operational Risk Management Assurance.

Risk Management

Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and / or ensure adequate reporting to Risk Committees.

Governance

Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business.

Regulatory and Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.  Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.) *  Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key Stakeholders

Internal

Risk CRC Trade Operations Audit  Branches and PVB

External

As and when necessary

Our Ideal Candidate

At least 4 - 6 years of relevant experience in lending to SME’s / Mid Corporates preferably in Mumbai. Substantial experience in the banking industry, including demonstrated success in a similar role. Must possess sharp business acumen (including ability to assess risk and appropriate levels of return), excellent interpersonal skills and multi-cultural awareness and sensitivity. Ability to work with geographically dispersed and highly varied stakeholders.

Role Specific Technical Competencies

Financial Analysis Relationship Management Portfolio management skills

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