Cluster Manager

2 weeks ago


Kolkata, West Bengal, India Navi Full time
About Us

Navi is one of the fastest-growing financial services companies in India, offering Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold.

Our mission is to deliver digital-first financial products that are simple, accessible, and affordable.

Digital-First Financial Products

We leverage our in-house AI/ML capabilities, technology, and product expertise to build delightful customer experiences.

Our Culture

At Navi, we value:

  • Perseverance, Passion, and Commitment
    • Possession about Navi's mission and vision
    • Demonstrates dedication, perseverance, and high ownership
    • Goes above and beyond by taking on additional responsibilities
  • Obsession with High-Quality Results
    • Consistently creates value for customers and stakeholders through high-quality outcomes
    • Ensures excellence in all aspects of work
    • Efficiently manages time, prioritizes tasks, and achieves higher standards
  • Resilience and Adaptability
    • Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility
Your Role at Navi

Your role would involve:

  • Hospital Empanelment based on requirements
  • Negotiating with hospitals for the best rates and discounts
  • Renewal of MOU with empaneled hospitals
  • Regular visits to hospitals and maintaining good relations with network hospitals
  • Regular analysis of network hospitals and dismissal of network hospitals when required
  • Regulating operations of cashless processes and ensuring a smooth claim process
  • Maintaining different TATs agreed with hospitals and resolution of any grievance related to internal teams and provider hospitals
  • Monitoring systems and processes to ensure sustained levels of performance
Requirements

To be successful in this role, you should have:

  • The ability to handle independent assignments and take logical decisions
  • A good understanding of insurance claim processing
  • A good understanding of the hospital admission process and basic knowledge of medical ailments
  • Excellent communication skills, including writing emails and presentations
  • Knowledge of health regulations and IRDAI circulars (an added advantage)
  • A graduation in Science background with knowledge of basic Medical Ailments
  • Medical Graduates will be preferred
  • A good command of Excel and PowerPoint presentation is a must
  • Experience in Hospital Networking will be preferred


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