Cluster Manager
2 weeks ago
Navi is one of the fastest-growing financial services companies in India, offering Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold.
Our mission is to deliver digital-first financial products that are simple, accessible, and affordable.
Digital-First Financial ProductsWe leverage our in-house AI/ML capabilities, technology, and product expertise to build delightful customer experiences.
Our CultureAt Navi, we value:
- Perseverance, Passion, and Commitment
- Possession about Navi's mission and vision
- Demonstrates dedication, perseverance, and high ownership
- Goes above and beyond by taking on additional responsibilities
- Obsession with High-Quality Results
- Consistently creates value for customers and stakeholders through high-quality outcomes
- Ensures excellence in all aspects of work
- Efficiently manages time, prioritizes tasks, and achieves higher standards
- Resilience and Adaptability
- Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility
Your role would involve:
- Hospital Empanelment based on requirements
- Negotiating with hospitals for the best rates and discounts
- Renewal of MOU with empaneled hospitals
- Regular visits to hospitals and maintaining good relations with network hospitals
- Regular analysis of network hospitals and dismissal of network hospitals when required
- Regulating operations of cashless processes and ensuring a smooth claim process
- Maintaining different TATs agreed with hospitals and resolution of any grievance related to internal teams and provider hospitals
- Monitoring systems and processes to ensure sustained levels of performance
To be successful in this role, you should have:
- The ability to handle independent assignments and take logical decisions
- A good understanding of insurance claim processing
- A good understanding of the hospital admission process and basic knowledge of medical ailments
- Excellent communication skills, including writing emails and presentations
- Knowledge of health regulations and IRDAI circulars (an added advantage)
- A graduation in Science background with knowledge of basic Medical Ailments
- Medical Graduates will be preferred
- A good command of Excel and PowerPoint presentation is a must
- Experience in Hospital Networking will be preferred
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