Senior Business Process Analyst

2 weeks ago

New Delhi, India Lakshya Software Technologies Pvt. Ltd. Full time

Job Description:Location -Noida /HyderabadExp 8+ Job Title: Process Analyst / Discovery Analyst Experience Required: 8 to 10 yearsJob Description: • Support discovery initiatives and complete all necessary documentation, data gathering, and analysis required for processes under review, with guidance from the Discovery Lead. • Collaborate with stakeholders to ensure the accuracy and completeness of gathered information, including the creation of current-state process maps, experience maps, and other artifacts. • Partner with business, technology, and analytics teams to identify and prioritize opportunities, ensuring that all opportunities are tracked and followed through to completion. • Facilitate collaboration across business and technology teams, ensuring smooth coordination and communication. • Provide support in solution design and implementation as needed. • Drive end-to-end automation projects, from opportunity identification and qualification to creating project Cost-Benefit Analyses (CBA) and ensuring successful execution. • Contribute to the development and growth of the Intelligent Automation (IA) program. • Stay updated on the latest developments in IA technologies and actively participate in Proof of Concepts (POCs) and Proof of Value (POV) exercises for new technologies. Skills and Qualifications: • Certifications: Lean Six Sigma Green Belt, Value Stream Mapping/Process Mapping • Expertise in Automation & Analytics: o 2+ years of experience identifying and solving use cases for RPA tools like Blue Prism, UiPath, Automation Anywhere, PEGA, etc. o Experience with OCR/ICR tools such as ABBYY, Kofax, AWS Textract, Vidado. o Experience in NLP, including Sentiment Analysis, Amazon Comprehend, and analytics using unstructured data and chatbots. o Exposure to machine learning tools (e.g., Amazon Lex, Auto-WEKA, BigML, Google Cloud AutoML, IBM Watson Studio) and data visualization tools (e.g., Tableau). • Experience with process assessments using IA toolkits. • Cross-functional Collaboration: Ability to work with large, cross-functional teams to align with strategic objectives. Preferred Skills: • Strong problem-solving and analytical skills. Expertise in OCR, NLP, and ML automation solutions. • Excellent attention to detail in documenting requirements. • Proven ability to coordinate and lead project teams of 10+ members. • Strong communication skills, with the ability to lead discussions with large audiences.

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