
Customer Care Executive
15 hours ago
We are looking for enthusiastic and customer-focused individuals to join our remote Customer Care team. As a Customer Care Executive, you will be responsible for handling customer queries, resolving issues, and ensuring a smooth customer experience through phone, email, or chat support.
Key Responsibilities
- Handle inbound/outbound calls, chats, and emails from customers.
- Provide accurate information about products and services.
- Resolve customer issues and escalate complex cases when required.
- Maintain records of customer interactions in the system.
- Ensure customer satisfaction with polite and professional communication.
Requirements
- Minimum qualification: 12th Pass / Graduate.
- Good communication skills (English / Hindi or regional language).
- Basic computer knowledge and typing skills.
- Ability to work in flexible shifts if required.
- Freshers can apply; experience in customer service is a plus.
Basic Facilities Provided
- Work from home setup support.
- Internet allowance (as per company policy).
- Paid training.
- Leave benefits as per policy.
- Performance incentives (optional).
Job Types: Full-time, Fresher
Pay: ₹11, ₹14,500.00 per month
Benefits:
- Health insurance
- Provident Fund
- Work from home
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: Remote
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