Service / Network Manager (Roadside Assistance)

5 days ago

Najafgarh, India Bank Funds 24 Full time

Company Description

Bank Funds 24 is a trusted personal loan service provider dedicated to helping individuals meet their financial needs with ease and speed. We offer simple, stress-free loan solutions with flexible repayment options and a quick approval process. Our services cater to both salaried and self-employed individuals, ensuring fast approvals with minimal documentation. We pride ourselves on our transparency, reliability, and customer-first service, aiming to support various financial goals such as weddings, education, medical emergencies, and travel.

Along with financial solutions, we also provide reliable Roadside Assistance (RSA) services to support our customers during vehicle breakdowns and emergencies. For this growing vertical, we are looking for a capable and experienced candidate who can lead RSA operations, build strong networks with mechanics and garages, and ensure seamless service delivery PAN India.

Role Description

We are looking for an experienced and dynamic professional to lead our Roadside Assistance (RSA) operations. The ideal candidate will be responsible for building and managing a robust mechanic, garage, and RSA partner network across Delhi NCR and PAN India. This role demands strong leadership, operational planning, and on-ground networking skills to ensure seamless service delivery, quality assurance, and partner coordination. The candidate must be proactive, solution-oriented, and willing to travel extensively to manage field-level operations and partner onboarding.

Key Responsibilities:


• Lead and manage roadside assistance operations


• Build and maintain a strong mechanical, garage, and RSA network, in Delhi NCR + PAN India


• Ensure service quality, availability, and partner coordination


• Oversee field-level operations and partner onboarding

Requirements:


• 3 to 4 years of experience in Service / Networking / RSA industry


• Strong leadership, planning, and problem-solving skills


• Willingness to travel and manage PAN India Service's

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