Customer Success Manager
6 days ago
Role & Responsibilities- Develop an intimate understanding of your customers’ businesses- Develop a network of champions within each account through education, coaching and strong influencing skills- Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert and help them in creating marketing strategy & user lifecycle journey- Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals- Be an expert on trends and best practices for digital marketing and analytics- Enlighten our customers with insights garnered from their own data and industry trends- Ensure customers get maximum value from customer engagement by leveraging full platform functionality- Handle customer concerns with confidence, putting them at ease- Generate Case Studies, Testimonials & PR from customers opportunities- Learn best of the marketing technologies and concepts- Opportunity to work with diverse of clients in diverse industries and learn their marketing concepts- Represent on behalf of customers/company at different forums/webinarsWhat’s in it for you?- Immense growth, continuous learning and consult the top-notch international brands- Work with some of the most innovative brains- Opportunity to explore your entrepreneurial mindset- Open culture where your creative bug gets activated.Qualifications- MBA in Marketing is a plus- 5+ years of experience in digital marketing, CRM or Customer Success (Ideal)- Strong attention to detail, dedicated work ethic, organized, and strong communication skills desired- Ability to work with cross-functional teams- Strong project management and time management skills- Ability to identify and implement process improvements- Strong problem-solving skills – diagnosis, root-cause assessment, option evaluation and resolution- Ability to communicate clearly and strategically with clients, team members, and the marketplace- Ability to respond quickly to critical issues and roadblock
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Customer Success Manager
4 days ago
Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per yearReady to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...
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Customer Success Manager
1 week ago
Gurgaon, Haryana, India Leena AI Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout Leena AILeena AI is a leading AI-powered enterprise automation platform that helps organizations streamline their employee and customer experiences. Our innovative solutions leverage cutting-edge artificial intelligence and machine learning to enhance productivity and engagement.Job SummaryAs aCustomer Success Manager, you will be responsible for...
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Customer Success Manager
7 hours ago
Gurgaon, Haryana, India Advantage Club Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAbout the Company:A pioneer in the Employee Rewards and Engagement category, was established in 2016. Headquartered in the heart of the tech world, San Francisco, we have consistently pushed the boundaries of innovation and expanded our global footprintwhile delivering cutting-edge solutions to clients worldwide. boasts backing from visionary investors...
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Customer Success Manager
4 days ago
Gurgaon, Haryana, India Leena Ai Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany Overview: Founded in 2018, Leena AI is an autonomous conversational AI-backed employee experience platform that is powerful, flexible, and can meet the needs of any enterprise. Trusted by 10M+ employees across companies like Nestle, Puma, AirAsia, Coca-Cola, Lafarge Holcim, and Abbott, Puma, Sony. We have transformed 30M...
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Customer Success Manager
1 week ago
Gurgaon, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp.- Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing-...
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Customer success manager
1 week ago
Gurgaon, India AiSensy Full timeAbout Ai SensyAi Sensy is a Whats App based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via Whats App.- Enabling 150,000+ Businesses with Whats App Engagement & Marketing-...
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Customer Success Manager
5 days ago
Gurgaon, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.- Enabling 50,000+ Businesses with WhatsApp Engagement & Marketing- 400cr+ WhatsApp Messages done between Businesses and Users via AiSensy- Working with top brands like Skullcandy,...
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Customer Success Manager
6 days ago
Gurgaon, Haryana, India Leena Ai Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAbout Leena AI: Leena AI is a leading AI-powered enterprise automation platform that helps organizations streamline their employee and customer experiences. Our innovative solutions leverage cutting-edge artificial intelligence and machine learning to enhance productivity and engagement. Job Summary: As a Customer Success Manager, you will be...
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Customer Success Manager
2 weeks ago
Gurgaon, Haryana, India Togopool Full time ₹ 5,00,000 - ₹ 15,00,000 per yearWe are seeking a proactive and customer-focused Customer Success Manager to join our growing team. As a CSM, you will be the key point of contact for our clients, ensuring a seamless post-sales experience, driving product adoption, and building strong, long-term relationships.ResponsibilitiesOwn customer onboarding, training, and engagement for B2B SaaS...
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Customer Success Manager
6 days ago
Gurgaon, Haryana, India Harvard Business Publishing Full time ₹ 12,00,000 - ₹ 36,00,000 per yearHarvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including youThe opportunityHarvard Business Publishing (HBP) is an idea-driven company with a commitment...
