Senior Network Administrator

4 weeks ago

Bengaluru, Karnataka, India Ferguson Full time

Duties and Responsibilities:

  • Follow hardware requirements, configuration guides, and documented restoration procedures for branch networks.
  • Direct the activities for the installation, maintenance, and operation of routers, switches, wireless, voice, and related peripheral equipment.
  • Coordinate and engage with field technicians to ensure proper installation, activation, and repair of network components.
  • Work with WAN providers and vendors to ensure timely reporting and escalation of network-related problems.
  • Assist in documenting and maintaining SOPs that support daily network operations.
  • Troubleshoot and help isolate network failures and performance issues; work closely with vendors for resolution.
  • Responsible for monitoring and reporting on the status of applicable WAN circuits and components.
  • Maintain IP Address management system and related processes.
  • Update Configuration Management as required to track inventory and other configuration items.
  • Responsible for the configuration and maintenance of secondary connections across the WAN (DMVPN via broadband, LTE, or other transport).
  • Handle network-related escalations, questions, and requests on network issues and escalate to Senior Admins as needed
  • Work with other groups within IT to resolve network related issues as needed.
  • Work after-hours as needed in support of the operation of the enterprise network environment and participate in an on-call rotation.

Platform administration:

Proficiency with the following applications is preferred:

  • AppNeta, SolarWinds, Microsoft Office 365 Administration, Paessler PRTG, APC Struxureware, Cisco Meraki, ServiceNow, Versa

Qualifications and Requirements:

  • 4-7 years of enterprise/branch network voice/data communications experience preferred.
  • Proficient computer skills; must be comfortable in MS Office and related applications.
  • Proficient Network skills and experience; CCNA, CCNP and additional certification relevant to the position is preferred but not required.
  • Proficient troubleshooting experience and certification in wireless networking is preferred.
  • Experience in an enterprise network operations environment, including large-scale deployments and refresh of multiple technical theaters.
  • Experience with SDWAN infrastructure
  • Experience with Security protocols
  • Experience within Cloud Management and Technology
  • Project Management skills.
  • Effective verbal and written communication skills.

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