Solutions Engineer, AI

2 weeks ago

Mumbai, India WhiteCrow Research Full time

About WhiteCrow

We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house research.

About our client

Our client is a worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era. For more than 40 years, our client has securely connected the world. With its industry-leading AI-powered solutions and services, our client enables its customers, partners, and communities to unlock innovation, enhance productivity, and strengthen digital resilience. With purpose at its core, our client remains committed to creating a more connected and inclusive future for all.

As a Solutions Engineer, AI, you will be responsible for...

Responsibilities:

  • Collaborating with account teams to understand customer requirements and align technologies to meet business outcomes.
  • Delivering compelling technical presentations, product demonstrations, and architecture discussions.
  • Designing and configuring solutions across architecture portfolio (networking, data center, software, and services), with a specialization in Data Center technologies.
  • Providing strategic and in-depth technical support throughout the sales cycle, from discovery to proposal development and post-sale transition.
  • Act as a technical thought leader and trusted advisor to customers, aligning technology recommendations with business goals.
  • Coordinating with internal teams and technical experts (e.g., consulting engineers, demo labs) to create and deliver comprehensive solutions.
  • Translating complex customer needs into actionable architectures and proposals using tools and resources.
  • Maintaining technical proficiency across offerings and stay updated on industry trends and competitive technologies.
  • Building and maintaining strong relationships with customer stakeholders, including technical influencers and decision-makers.

What you already have...

Minimum Qualifications:

  • Bachelor's degree in Engineering, Computer Science, or a related field (or equivalent experience).
  • 5–10 years of experience in pre-sales engineering, systems engineering, or solutions architecture.
  • Proven experience with technologies in a pre-sales capacity.
  • Hands-on expertise and deep knowledge in at least two or more of the following areas:
  • Compute infrastructure and server hardware
  • Hyperconverged infrastructure (HCI)
  • Virtualization technologies (e.g., VMware, Hyper-V)
  • Storage and backup solutions
  • Data Center networking, SDN, and SDS
  • Strong understanding of data center portfolio and how it integrates across enterprise architectures.
  • Familiarity with performance metrics, scalability considerations, and deployment best practices.

Soft Skills and Competencies:

  • Strong communication, presentation, and negotiation skills.
  • Ability to simplify complex technical topics for varied audiences.
  • Proactive, self-motivated, and capable of working independently.
  • Excellent collaboration and interpersonal skills.
  • Integrity-driven with a passion for customer success.
  • Ability to handle multiple priorities and thrive in a fast-paced environment.

Desired Skills (Nice to Have):

  • Experience with enterprise and/or public sector clients.
  • Ability to articulate a technical vision and translate it into tangible business value.
  • Industry certifications (e.g., CCNP, CCIE, VMware, etc.) are a plus.

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