Systems Support Specialist

3 weeks ago

bangalore, India Rolls-Royce Full time

Description

: System Support Specialist

Rolls-Royce pioneers the power that matter. When we talk about innovation within this business, it’s essential we demonstrate how we do this. We don’t just imagine great possibilities – we push boundaries at every stage and bring our innovative ideas to life through impressive engineering. This is how we create brilliance, which we should sell by letting the facts speak for themselves.

We’re the second largest global provider of defense aero-engine products and services globally with 16,000 engines in the service of 160 customers in 100 countries. Our engines power aircraft in every major sector, including transport, combat, patrol, trainers, helicopters and unmanned aerial vehicles.

What you will be doing:

Responsible for providing end user support to key systems such as SAP ECC and Ivalua software applications, ensuring data safeguarding and security measures are being adhered to.

Responsible for driving down end user queries raised by business users globally.

Support the System Support Specialists SME's in creating and updating systems training material via the Adopt platform, ensuring process and compliance checks have been adhered to.

Identify common queries and deliver solutions to promote self-service support.

Work with IT and external partners to ensure all system issues are resolved in a timely manner whilst communicating the status effectively with the business.

Identify and lead improvement ideas resulting in working efficiencies.

Who we’re looking for:

Knowledge and experience in Procurement and Supply Chain functions.

Has excellent knowledge in key systems and one or more of the following areas: Sourcing, Contract Management, Spend Management, Spend Analytics, manage and interrogate large data sets effectively.

Experience in SQL would be advantageous. Excellent problem management technical skills.

Inter-personal skills with an ability to quickly establish effective working relationships across geographical and cultural borders.

Resourceful, self-managed, and goal driven with the ability to work effectively in teams.

Small/Medium size project delivery with a positive mindset to make changes regardless of the task at hand.

We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Pioneer the performance of the future. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

Our People are our Power

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.

You can learn more about our global Inclusion strategy So that you can be your best at work.

Job Category

Digital

Posting Date

13 May 2024; 00:05

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