Vmware Consultant

3 weeks ago


navi mumbai, India SID Global Solutions Full time
Provide expert-level technical support for VMware Cloud Foundation (VCF) to resolve complex customer issues.
Perform in-depth troubleshooting and analysis of VCF components such as vSphere, NSX, YSAN, and SDDC Manager.
Collaborate with cross-functional teams and customers to deliver timely solutions and ensure customer satisfaction.
Create and maintain detailed documentation, including troubleshooting guides and knowledge base articles.
Participate in the development and execution of proactive measures to enhance VCF stability and performance.
Conduct root cause analysis (RCA) for critical incidents and implement preventive measures.
Mentor and assist junior support engineers, providing guidance on technical issues and best practices.
Engage with product development teams to report bugs, suggest enhancements, and contribute to product improvement.
Stay updated with the latest VMware technologies and certifications to maintain a high level of expertise
Certification :
VMware certified professional/ Advance professional in Data center/ Cloud / Network.
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