Client Integration Engineer
5 days ago
When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.
Job Description
Our Client Integration Engineers are experienced client facing digital technologists. You will become responsible for providing technical solutions and strategies to help our clients achieve their digital marketing objectives. This includes integrating new clients onto the Epsilon platforms, managing the technical relationship with existing clients, driving automation initiatives and providing technical sales support. An Epsilon Client Integration Engineer is a unique hybrid role within our company that combines aspects of a web technologist, business analyst and solutions architect. Our Client Integration Engineers leverage their technical capabilities, commercial acumen and knowledge of the Epsilon platform to design and deliver actionable strategies and solutions. As an experienced member of the team, you will mentor new Client Integration Engineers.
You will be responsible for…
- Developing scripts, maintaining database tables, and processing data feeds to support new client initiatives- Integrating our clients into the Epsilon system: designing, developing, implementing and testing technical solutions based on client and business requirements- Conceptualizing integration strategies for complex, large-scale clients.- On-going support & maintenance of existing clients- Conceptualizing automation projects to be used company wide- Troubleshooting technical setups- Establishing and cultivating relationships with clients’ technical teams- Collaborating with other cross-functional teams- Providing training and presentations to both internal teams and external clients.
Qualifications
We are looking for people who…
- Are passionate about problem-solving and using their analytical side- Are inquisitive and need to know why we are doing whatever we are doing- Like to be organized. Time management and follow-through skills are second nature.- Possess excellent verbal and written communication skills and can tailor their communication style to the recipient.- Have advanced coding experience in JavaScript, SQL, HTML. Coding languages such as PHP, shell, python would be a nice to have.- Love working in an energetic and engaging team environment.- Are intrigued by the digital industry, have a good understanding of online tracking technologies and the digital marketing landscape- Are comfortable working in a hybrid model between office and home working- Have 2-3 years' experience in a solutions architect/engineer or otherwise relevant technical role in AdTech or similar.
You should apply if you…
- Are highly motivated, positive, collaborative, accountable, results driven, and you want to learn A LOT- Want to be part of a growing business within a dynamic and evolving industry- Like taking a consultative approach to everything you do- Have a continual focus on process improvement and automation- Are truly excited by what we do here at Epsilon
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