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Client Integration Engineer

4 months ago

Bengaluru, India Epsilon Full time
Job Description

Our Client Integration Engineers are experienced client facing digital technologists. You will become responsible for providing technical solutions and strategies to help our clients achieve their digital marketing objectives. This includes integrating new clients onto the Epsilon platforms, managing the technical relationship with existing clients, driving automation initiatives and providing technical sales support. An Epsilon Client Integration Engineer is a unique hybrid role within our company that combines aspects of a web technologist, business analyst and solutions architect. Our Client Integration Engineers leverage their technical capabilities, commercial acumen and knowledge of the Epsilon platform to design and deliver actionable strategies and solutions. As an experienced member of the team, you will mentor new Client Integration Engineers.

You will be responsible for…

  • Developing scripts, maintaining database tables, and processing data feeds to support new client initiatives
  • Integrating our clients into the Epsilon system: designing, developing, implementing and testing technical solutions based on client and business requirements
  • Conceptualizing integration strategies for complex, large-scale clients.
  • On-going support & maintenance of existing clients
  • Conceptualizing automation projects to be used company wide
  • Troubleshooting technical setups
  • Establishing and cultivating relationships with clients’ technical teams
  • Collaborating with other cross-functional teams
  • Providing training and presentations to both internal teams and external clients.

Qualifications

We are looking for people who…

  • Are passionate about problem-solving and using their analytical side
  • Are inquisitive and need to know why we are doing whatever we are doing
  • Like to be organised. Time management and follow-through skills are second nature.
  • Possess excellent verbal and written communication skills and can tailor their communication style to the recipient.
  • Have advanced coding experience in JavaScript, SQL, HTML.  Coding languages such as PHP, shell, python would be a nice to have.
  • Love working in an energetic and engaging team environment.
  • Are intrigued by the digital industry, have a good understanding of online tracking technologies and the digital marketing landscape
  • Are comfortable working in a hybrid model between office and home working
  • Have 3-5 years experience in a solutions architect/engineer or otherwise relevant technical role in AdTech or similar.

You should apply if you…

  • Are highly motivated, positive, collaborative, accountable, results driven and you want to learn A LOT
  • Want to be part of a growing business within a dynamic and evolving industry
  • Like taking a consultative approach to everything you do
  • Have a continual focus on process improvement and automation
  • Are truly excited by what we do here at Epsilon


Additional Information

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

Make a powerful impact from day one.

Feel the kinetic energy of a startup, backed by the security of one of the largest marketing and communications company in the world. Our work is seen across nearly every consumer device in the U.S & E.U.

Culture that fits your life.

We value a work-life balance. Our employees enjoy a number of benefits, initiatives and year-round social activities.

There's a place for you.

We’re not your average Adtech company. We’re a full-service heavyweight with a number of dynamic, growing teams, all of which make an immediate impact every day.

Our parent company.

We were acquired by Publicis Groupe, the 3rd largest communications group in the world for $4.1 Billion in July 2019.

If this sounds like your sort of place, we’d love to hear from you…

Send through your cover letter and CV. We will then be in touch for a quick 30 min call. If all goes well, we would like you to come visit us at our office in Television Centre, London so we meet face to face and spend some time getting to know you better.