Assistant vice president

4 weeks ago

Noida, India EXL Full time

Role Overview We are seeking a highly driven and strategic AVP – Capability Development to design, lead, and execute EXL’s enterprise-wide capability development agenda. This role will build an integrated talent and capability framework at the intersection of operations, analytics, data, and AI to embed next-gen workflows, advance technology specialization, accelerate solutioning, and strengthen leadership effectiveness across the enterprise. Design and own the enterprise capability development strategy aligned with EXL’s data, AI, analytics, and digital-led transformation priorities . Partner closely with Business Leaders, Domain Experts, and CXOs to identify critical talent shifts and future capability needs . Build a scalable, future-ready capability framework integrating operations, analytics, data, AI, and advanced technology skills . Position EXL as a capability-led transformation partner for clients through domain, digital, and innovation-driven talent strategies. Data, AI & Advanced Tech Enablement Drive talent specialization journeys in AI, analytics, and partner ecosystems to fast-track solutioning and delivery excellence. Create integrated capability pathways that embed data-driven and AI-led workflows across operations and client engagements. Build communities of practice to foster collaboration, exchange ideas, and replicate success across business lines. Leadership & Talent Development Enable frontline managers to excel in people leadership, client management, and operational excellence . Leverage internal leaders, industry experts, and client perspectives to embed applied, experiential learning across teams. Leverage data-driven insights and dashboards to monitor capability maturity, talent readiness, and business impact . Continuously refine strategies based on performance data, client feedback, and market shifts . MBA or equivalent degree in Business, Strategy, Organizational Development , or a related field preferred. Experience ~12–15 years of experience in capability development, digital/AI transformation, or consulting in global enterprises. ~ Experience driving data/AI adoption, analytics integration, innovation frameworks, and leadership enablement initiatives. ~ Strategic thought leadership with deep understanding of data, analytics, AI, and digital-led business models . Expertise in program design, facilitation , and embedding capability into the flow of work . Strong stakeholder management and ability to partner with CXO-level leaders globally . Ability to independently drive large-scale transformation programs and deliver measurable business outcomes. Integrated adoption of analytics, data, and AI-led capabilities across operations and client delivery workflows . Enhanced leadership and manager effectiveness in driving operational and digital excellence .

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