Principal Consultant

TTEC Digital is seeking a Principal Consultant AWS to join our team. We are just as passionate about the relentless pursuit of Customer Success by providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities as you are.

What You'll Be Doing
As a Principal AWS Consultant, you will be the backbone of our AWS delivery team—designing, developing, and deploying scalable cloud solutions that align with business needs and client success goals. You will also help refine our delivery practices, contribute to internal tooling, and mentor junior team members while staying up to date with AWS innovations.

Key Responsibilities

• Collaborate on requirements analysis, architecture, and design discussions for new projects.
• Build and deploy cloud-native solutions using AWS Services such as Lambda, Kinesis, Connect, SAM, CDK, CloudFormation, and DynamoDB.
• Create and manage Infrastructure as Code using tools like CloudFormation and the Serverless Framework.
• Work with teams via Jira to track issues and support agile delivery cycles.
• Write robust, scalable, and maintainable code primarily in , Java, or Python.
• Stay updated with industry best practices and AWS service enhancements.
• Participate in team retrospectives, code reviews, and technical design sessions.
• Provide mentorship and technical guidance to team members.
• Collaborate cross-functionally with architects, project managers, and client stakeholders.
• Contribute to internal tools and suggest improvements to design and development workflows.

What You'll Bring To Us

• 10+ years of development experience, with a focus on and Java, building applications on AWS.
• Advanced understanding of AWS services and cloud-native architectures.
• Proficiency in designing and implementing solutions using AWS tools such as SAM, CDK, Lambda, Kinesis, S3, EC2, Connect, DynamoDB, and CloudFormation.
• Strong knowledge of how the web works, including REST APIs, HTTP, and security standards.
• Functional understanding of Agile methodologies such as Scrum.
• Strong problem-solving skills and the ability to work independently and collaboratively.
• Excellent communication skills and a mindset of continuous learning and improvement.
• A passion for technology, innovation, and adopting best practices in cloud development.
• A collaborative spirit with the ability to accept and provide constructive feedback.

Nice To Have

• Experience with the Serverless Framework ( ).
• Hands-on experience in Python.
• AWS Certifications (e.g., AWS Certified Developer – Associate, AWS Solutions Architect – Professional).

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.