Lead - Warehouse

1 day ago

Hyderabad, India Swiggy Full time

JD | Lead – Warehouse | Swiggy Assure Ways of Working – Mandate 3: Office / Field – Employees are expected to work from the office on all days out of their respective base locations. About Swiggy Assure Swiggy Assure is our premium, experience-focused vertical designed to offer the highest reliability, speed and quality across convenience categories. Warehouse excellence is a core business enabler for Assure, ensuring best-in-class availability and fulfilment SLAs for consumers. Roles & Responsibilities * Manage large, big-box, technologically advanced, high-end warehouse operations. * Drive SOP, KPI creation and benchmarking for warehousing operations. * Collaborate closely with cross-functional teams to meet overall business objectives. * Ensure warehouse efficiencies, SLA adherence, FEFO & FIFO management. * Own mid-mile logistics and distribution across network nodes. * Plan and execute reverse logistics effectively. * Identify root causes of inventory deviations through cause-and-effect analysis and implement corrective actions. * Drive productivity, automation adoption and cost optimization across warehousing. * Coordinate with Dark Store Operations for seamless movement and replenishment. * Conduct stock audits, reduce shrinkage and strengthen governance mechanisms. * Build and track peak-season operational calendar and manpower planning. * Engage with internal stakeholders to solve operational bottlenecks and streamline processes. * Lead continuous process improvement and scalable innovation initiatives. Preferred Candidate Profile * 3–4 years of experience managing multiple big-box, high-end warehouse & logistics operations. * Experience in F&V (Fruits & Vegetables) supply chain is an added advantage. * Strong analytical skills, communication skills & Excel proficiency are a must. * Experience working with 3PL partners. * Must have led large cross-warehouse teams; City Heads / Warehouse Heads will report into this role. * Strong consumer-first mindset with a passion for building high-quality customer experiences. * Demonstrated experience in warehousing planning, distribution & logistics at scale. * Proven experience in forecasting, productivity planning & workforce allocation. * Ability to build systems, processes and operational infrastructure for scale. * Experience implementing lean methodologies, automation solutions & tech-driven improvements. * Ability to problem-solve rapidly in a fast-scaling environment and drive outcomes through influence. "

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