
Manager/Senior Manager
4 weeks ago
Role: Manager/Senior Manager - Accident & Travel Claims
Job location: Goregaon East
Position Overview:
A Claims Manager in the Accident & Travel department oversees the processing and settlement of claims related to travel accidents and incidents. They ensure timely, accurate claims assessment, manage a team of adjusters, and maintain compliance with legal and policy guidelines while delivering excellent customer service. Additionally, they are responsible for mitigating risk and resolving complex claims efficiently.
Role & responsibilities:
- Involvement in daily claim processing
- Regular Updating of Claims System data
- Calling customers for intimation details & reminders
- E-mail & letter communication to customers
- Follow up with other departs like OPS / CC / IT for claims related matter
- Interaction with particular client or broker
- Weekly / fortnightly / monthly MIS Activity
Education requirement:
- Bachelors Degree in business Administration, Insurance, Risk Management or related field
- 2-5 years of relevant Experience Required
Preferred Skills
- Strong Analytical and problem-solving abilities
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