Manager/Senior Manager

4 weeks ago


Goregaon, India Tata AIG Full time

Role: Manager/Senior Manager - Accident & Travel Claims

Job location: Goregaon East

Position Overview:

A Claims Manager in the Accident & Travel department oversees the processing and settlement of claims related to travel accidents and incidents. They ensure timely, accurate claims assessment, manage a team of adjusters, and maintain compliance with legal and policy guidelines while delivering excellent customer service. Additionally, they are responsible for mitigating risk and resolving complex claims efficiently.

Role & responsibilities:

  • Involvement in daily claim processing
  • Regular Updating of Claims System data
  • Calling customers for intimation details & reminders
  • E-mail & letter communication to customers
  • Follow up with other departs like OPS / CC / IT for claims related matter
  • Interaction with particular client or broker
  • Weekly / fortnightly / monthly MIS Activity

Education requirement:

  • Bachelors Degree in business Administration, Insurance, Risk Management or related field
  • 2-5 years of relevant Experience Required

Preferred Skills

  • Strong Analytical and problem-solving abilities


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