Cluster Collection Manager

2 weeks ago


Surat, India Skill Ventory Full time
Roles and Responsibilities

Responsible for collections of Unsecured Loans.Responsible for collection efficiency and cost of collections for the assigned areaResponsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-startersResponsible to review account allocations and collections targets by bucket to agencies/ in house teamRegularly follow up with the default customers through a dedicated teamEnsuring that the collection agencies and executives adhere to the legal guidelines provided by the law in forceManage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the sameMaking sure that there is adequate Feet on Street availability area-wise / bucket-wise / segment-wiseBuilding relationships with key clients to ensure timely collections are madeDetermine suitable tactics or strategies for timely collections.



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