Freespace | Installation Project Coordinator | mumbai

2 weeks ago

mumbai, India Freespace Full time

INSTALL COORDINATOR | GLOBAL ROLE | VENDOR MANAGEMENT | UK/US/INDIA ROTATIONAL SHIFT


Key Information:


  • Location: Embassy IT Park, Vikhroli, Mumbai
  • Workplace Type – Hybrid, with rotational shift
  • Reporting to : Project Manager
  • Experience level : 3 -5 years
  • Primary stakeholders : Vendor, Device Installers, Field Engineers, Project Management Team, Operations Head, Head of Projects,
  • Core skills we consider : Global project management (UK, EU, US regions), Vendor Management, Risk Management and mitigation, cost effectiveness of project deployments at client site
  • Other skills we consider : (3As) Adaptability, Accountability and Attention to detail


About Freespace (afreespace.com):


We’re a workplace technology company helping organizations to achieve three key outcomes:

Right size, right design : Enabling informed decisions using real-time data to achieve portfolio optimization and the right workplace design

Smart building automations : Streamlining processes by simplifying complex seating requirements and through occupancy driven control and automation

Exceptional employee experiences: Maximizing the benefits of the office by providing employees with the tools to find and reserve spaces, connect with each other and enjoy optimal working conditions

To achieve these outcomes, we provide an integrated platform that delivers actionable workplace intelligence, through a real-time analytics platform, workplace sensors, employee experience app, signage and space management solutions. We have recently been recognized with a nomination for the IFMA New York Awards of Excellence in the Sustainability category, underscoring their achievements in fostering adaptive, efficient, and sustainable work environments.


About Role:

Due to rapid growth and exciting return to work products development, the opportunity has arisen for a Partnership manager to oversee global ongoing program and maintenance projects by closely working with field engineers and install partners to ensure that projects are completed on time and within budget. They will also ensure all project team uphold the company's standards throughout each project's development and execution. This is a hands-on position where the individual will be involved in managing the install base field operations, coordinating with global installation partners, factory team and client to organize planned and reactive site visits and deployments, working with key strategic partners, and more. We're looking for individuals with a proven track record of managing complex, customer facing projects under demanding timelines.


Key Responsibilities

  • Develop and manage sensor maintenance project from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution.
  • Develop and train third party install partners for deployment ease globally.
  • Build strategic partner relationships.
  • Provide project management and direction to ensure the client and internal team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake during the operational execution
  • Daily collaboration with internal and external stakeholders
  • Plan and schedule project timelines and milestones
  • Identify and manage project dependencies and critical paths
  • Update or develop documentation on processes that are critical to successfully implementing your projects.
  • Facilitate formal turn-over with onsite team, support partners and monitor deliverables until agreed upon launch/project milestone is achieved.

 

Qualifications and Experience

  • Bachelor’s Degree
  • PMP certification – good to have
  • Agile certification
  • Minimum 7-8 years’ experience in global project management which includes client interaction, specifically UK and US region
  • Previous experience of working in IOT environment will be added benefit
  • Good understanding of common agile practices and service-oriented environments
  • Experienced in running multiple projects concurrently including scope, requirements, timelines and resource allocation


Behaviors and Mindset

  • Highly accountable and responsible.
  • Ready to work in US-UK business hours.
  • Unafraid to own mistakes and brings best practice development derived from mistakes
  • Outstanding communication and presentation skills (written and verbal) to all levels of an organization across globe
  • Strong facilitation skills, Strong technical proficiency, especially relating to mobile applications, web applications and development, systems integration and product release and support requirements.
  • Excellent organizational, tracking skills, and attention to detail.
  • Excellent interpersonal skills - both business facing and Engineering
  • Able to work flexible hours to support clients from various location across globe
  • Works well as a part of a team
  • Able to resolve problems quickly and calmly to achieve client goals
  • Able to work flexible hours to support clients from various location across globe


Freespace Global Perks

  • Paid annual leave and public holidays to support your work-life balance.
  • Paid sick leave if you should fall ill.
  • Family Mediclaim Cover & accidental benefit plan
  • Company bonus scheme (for some roles) so you can benefit from the Company’s success.
  • Access to funded training (internal/external) to support your career development
  • Chance to refer friends and earn money through our generous Employee Referral Program
  • Global employee award program giving us the opportunity to recognize and celebrate success.
  • Chance to get involved in shaping our culture by joining one of our Employee Resource Groups
  • A creative and engaging company culture right across the business.


If you find yourself a suitable fit for the role, you can apply directly through LinkedIn or share your CV at

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