Field Patient Care Advisor

3 weeks ago

Ahmedabad, Gujarat, India Indegene Full time
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that's bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out to jump-start your career?
We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast track career where you can grow along with Indegene's high-speed growth.
We are purpose-driven. We enable healthcare organizations be future ready and our customer obsession is our driving force . We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.
If this excites you, then apply below.
Patient Care Advisor
You will be responsible for:
. Responsible for End-to-End engagement for the designated therapy area.
. Counsel patients for improved health related outcomes basis the pre-defined touchpoints.
. Report adverse event/ market complaints as per the SOP.
. Connect with patients in regular intervals as per the laid-out touchpoints.
. Responsible to track and ensure patient adherence to the therapy.
. Manage the compliance and adherence of patients enrolled.
. Review and take approvals for financial deviations
· Should be able to empathize with patients
· Provide patient support by coordinating with other stake holders
· Ensure patient data entry in CRM tool with required details to be filled as per brand requirement
· Handle patient queries and providing response from pre-defined FAQs.
Operational Roles and Responsibilities
· Develop good rapport with physicians.
· Capture details related to Adverse Drug Reactions reported in pre-defined templates within in the designated TAT.
· Receive regular feedback from team managers and undergo program related training and on the job training on a regular basis · Reporting accurate data to reporting manager on pre-defined timelines and in structured manner
· Attending Review calls / Meets with client / internal Leads at regular intervals
· Should have good oral and written communication in English and vernacular language.
· Should be flexible to adapt and travel on Adhoc work related requirements.
· Should be a self-starter and capable of working in team.
· Coordinate and Run review for work allocated with clients, internal teams as assigned.
· Execute Small/Medium size Project Tasks and scheduled.
· Participate in People Practices.
· Receive regular feedback from team members (from clients as well) and undergo program related training and on the job training on a regular basis
· Coordination with internal stakeholders to run the operations seamlessly
· Working on email and on call queries.
· Adherence to SLA.
About you
· Similar experience of 6 months to 1 year overall in patient counselling skills
· Education: B. Pharma, BSc / Any similar Life science graduate · Working knowledge of MS Office
Must have : Strong communication skills, problem solving abilities, strong understanding of counseling techniques, Knowledge of pharmaceutical products and the healthcare industry.
EQUAL OPPORTUNITY
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate's merit and qualification.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

  • Field Patient Care Advisor

    3 weeks ago

    Ahmedabad, Gujarat, India Indegene Full time

    We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that's bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation,...

  • Field Patient Care Advisor

    3 weeks ago

    Ahmedabad, Gujarat, India Indegene Full time

    We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that's bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation,...

  • Field Patient Care Advisor

    2 weeks ago

    Ahmedabad, Gujarat, India Indegene Full time

    We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that's bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation,...

  • Patient Care Coordinator

    3 weeks ago

    Ahmedabad, Gujarat, India Axios International Consultants Ltd Full time

    Position:             Patient Care Coordinator - AhmedabadPosition Purpose The purpose of this role is to co-ordinate patient applications in Patient Access Program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office...

  • Patient Services Representative

    1 day ago

    Ahmedabad, Gujarat, India Indegene Full time

    About the Role: As a Patient Care Advisor, you'll play a vital role in delivering exceptional patient care and support. Your primary responsibility will be to counsel patients for improved health-related outcomes based on pre-defined touchpoints. This involves end-to-end engagement for designated therapy areas, ensuring patients adhere to therapy and...

  • Remote Patient Monitoring- Care Coordinator

    4 weeks ago

    Ahmedabad, Gujarat, India Excellence Medical Billing Solutions Full time

    Job Description This is a role for Care Coordinators who will assist patients in managing their overall health by daily monitoring and calls. You will have an assigned group of patients to follow up with monthly via phone. Responsibilities: Review patient recorded daily vital readings Educate patients on improving diagnosed diseases and assist them in...

  • Remote Patient Monitoring- Care Coordinator

    4 weeks ago

    Ahmedabad, Gujarat, India Excellence Medical Billing Solutions Full time

    Job descriptionExperience: 0 - 2 years'Salary: Not DisclosedWork Location: Remote/ AhmedabadHiring office located in Surat, GujaratEducation:➢ M Pharm(Pharmacology)➢ Pharm DJOB DESCRIPTION:Care Coordinators assist patients with managing their overall health by daily monitoring and calls. You will have an assigned group of patients to follow up with...

  • Remote Patient Monitoring- Care Coordinator

    4 weeks ago

    Ahmedabad, Gujarat, India Excellence Medical Billing Solutions Full time

    Job descriptionExperience: 0 - 2 years'Salary: Not DisclosedWork Location: Remote/ AhmedabadHiring office located in Surat, GujaratEducation:➢ M Pharm(Pharmacology)➢ Pharm DJOB DESCRIPTION:Care Coordinators assist patients with managing their overall health by daily monitoring and calls. You will have an assigned group of patients to follow up with...

  • Counselor for Medical Solutions

    23 hours ago

    Ahmedabad, Gujarat, India Indegene Full time

    The Ideal Candidate: We're looking for a talented individual with excellent patient counseling skills, strong communication abilities, and a deep understanding of the healthcare industry. As a Patient Care Advisor, you'll need to possess a compassionate and empathetic nature, with the ability to work effectively in a team environment. Your expertise in MS...

  • Engineering OnRamp

    3 weeks ago

    Ahmedabad, Gujarat, India Mobiquity Inc Full time

    Description Mobiquity is a digital engagement provider for more than of the world's leading brands. We are a collective of consultants, designers, developers, cloud advisors, and data scientists - spread across 3 continents and 9 offices - who create compelling digital experiences to help clients show they care to the people who matter most - their...

  • Medical Advisor

    3 weeks ago

    Ahmedabad, Gujarat, India Right Advisors Pvt. Ltd. Full time

    Company : Intas PharmaInterview Venue:Head OfficeCompany Profile: Client is a leading, vertically integrated global pharmaceutical formulation development, manufacturing, and marketing company. It is committed to challenging the unmet medical and societal needs through a comprehensive pharmaceutical value chain spanning across the world.Designation: Medical...

  • Process Associate

    3 weeks ago

    Ahmedabad, Gujarat, India Cojective Labs Full time

    We are seeking a dynamic and organized individual to join our team as Process Associate- Care Coordination. In this role, you will be responsible for providing excellent customer service to patients through virtual channels, ensuring their needs are met efficiently and effectively. You will play a crucial role in coordinating patient appointments, meetings,...

  • Heart and Lung Surgical Expert

    2 days ago

    Ahmedabad, Gujarat, India Docdort Full time

    About Our Team:We are a dynamic and innovative healthcare organization committed to providing high-quality patient care. Our team of medical professionals is dedicated to delivering exceptional results and pushing the boundaries of what is possible in cardiothoracic surgery.Our Mission:To deliver world-class patient care and advance the field of...

  • Process Associate

    3 weeks ago

    Ahmedabad, Gujarat, India Cojective Labs Full time

    Job Description We are seeking a dynamic and organized individual to join our team as Process Associate- Care Coordination. In this role, you will be responsible for providing excellent customer service to patients through virtual channels, ensuring their needs are met efficiently and effectively. You will play a crucial role in coordinating patient...

  • 15h Left CTVS Surgeon

    2 days ago

    Ahmedabad, Gujarat, India Docdort Full time

    Job DescriptionOverviewThe Cardiothoracic Vascular Surgeon (CTVS) plays a pivotal role in the healthcare system, focusing on the surgical treatment of conditions affecting the heart, lungs, and major blood vessels. This specialist position is critical in saving lives and improving patient outcomes through advanced surgical procedures and interventions. CTVS...

  • Senior HR Executive

    3 weeks ago

    Ahmedabad, Gujarat, India Mobiquity Inc Full time

    Description Mobiquity is a digital engagement provider for more than of the world's leading brands. We are a collective of consultants, designers, developers, cloud advisors, and data scientists - spread across 3 continents and 9 offices - who create compelling digital experiences to help clients show they care to the people who matter most - their...

  • 15h Left: Area Manager Banassurance Private Bank Channel

    3 weeks ago

    Ahmedabad, Gujarat, India Care Insurance Full time

    Job DescriptionCompany DescriptionCare Health Insurance is a specialized health insurer offering a range of health insurance products in the retail segment, along with group insurance and wellness services. The company is known for its consumer-centric approach and the effective use of technology to enhance customer service and value. Care Health Insurance...

  • Area Manager

    3 weeks ago

    Ahmedabad, Gujarat, India Care Insurance Full time

    - Care Health Insurance is a specialized health insurer offering a range of health insurance products in the retail segment, along with group insurance and wellness services.- The company is known for its consumer-centric approach and the effective use of technology to enhance customer service and value.- Care Health Insurance has received numerous awards...

  • Area Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Care Insurance Full time

    - Care Health Insurance is a specialized health insurer offering a range of health insurance products in the retail segment, along with group insurance and wellness services.- The company is known for its consumer-centric approach and the effective use of technology to enhance customer service and value.- Care Health Insurance has received numerous awards...

  • Medical Officer

    2 days ago

    Ahmedabad, Gujarat, India Mayflower Women's Hospital Full time

    Company DescriptionMayflower Women's Hospital is a center for advanced gynaecological endoscopic surgeries. With a vision to revolutionize the women's healthcare system, the hospital continuously innovates and conducts research. It aims to provide top-quality care and advanced medical treatments for women. Located in Ahmedabad, the hospital is dedicated to...