Customer Support Executive

3 days ago

gurugram, India BizaccenKnnect Full time

JOB DESCRIPTION


POSITION Customer Support Executive

ROLE Individual Contributor

LANGUAGE REQUIRED English + Hindi/Tamil/Kannada/Spanish

WORK LOCATION Sector 65, Gurugram

WORKDAYS 6 days Work From Office (Rotational WOs & Shifts)

SHIFT TIMINGS rotational

QUALIFICATION Any Graduate

SALARY PACKAGE 2 LPA - 3 LPA

NOTICE PERIOD Immediate Joiners only


ROLE


As a Customer Delight team member you will be maximizing the sustainable value for our customers

and in turn our organization through long-term customer success strategies. You will be working with

a targeted list of our strategic customers and be accountable for ensuring they are successfully

adopted and realize value from all our products. You will be accountable for customer retention,

satisfaction and expansion of your customer portfolio.


RESPONSIBILITIES


Listening to our B2B Customers concerns and handling product related complaints or queries

on TAT basis.

Contribute ideas to resolve customer problems to improve productivity.

Maintain and update customer documentation as needed.

Handle customer complaints, provide appropriate solutions and alternatives within the time

limits; follow up to ensure resolution.

Actively listen to the concerns with a Solution Oriented approach.

Manage transactions over CRM.


KEY REQUIREMENTS


Must have 6 months - 3 years of experience required in any Customer Support Process or

Role i.e. preferably from a Technical Process or IT company.

Smart Freshers good with Communication skills can apply.

Active Listener.

Must be proficient in any of the above mentioned languages along with English.

TAT oriented approach.

Good working knowledge with Microsoft Excel or Microsoft Suite.

Excellent communication and interpersonal skills.


PERKS & BENEFITS


Performance Linked Incentives

OT Benefits

Medical Benefits

Upskilling for free

Exciting work culture

  • Customer Care Executive

    4 weeks ago

    Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time

    **Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...

  • Customer Care Executive

    4 days ago

    Gurugram, Haryana, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...

  • Customer Support Executive

    1 week ago

    Gurugram, India Transformative Learning Solutions Full time

    Job DescriptionOur Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers.As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints...

  • Customer Support Executive

    1 week ago

    gurugram, India Transformative Learning Solutions Full time

    Job Description Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...

  • Customer Support Executive

    7 days ago

    Gurugram, India Transformative Learning Solutions Full time

    Job DescriptionOur Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers.As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints...

  • Customer Support Executive

    1 month ago

    Gurugram, India TechPoppy Full time

    Job Description :Customer support Executive (Travel and Hotel) non voice processWe need customer support executive - Non voice ( Execellnt comms skills written and verbal )Requirement - Customer service exp minimum 6monthsOrTravel expOr social mediaOr Escalation DeskAny one of them .Qulification:Ug/Grad/drop outExperience :Minimum 6Monthsalary - 18k to 25 k

  • Customer Support Executive

    3 weeks ago

    Gurugram, India TechPoppy Full time

    Job Description :Customer support Executive (Travel and Hotel) non voice processWe need customer support executive - Non voice ( Execellnt comms skills written and verbal )Requirement - Customer service exp minimum 6monthsOrTravel expOr social mediaOr Escalation DeskAny one of them .Qulification:Ug/Grad/drop outExperience :Minimum 6Monthsalary - 18k to 25 k

  • Customer Support Executive

    4 weeks ago

    Gurugram, India TechPoppy Full time

    Job Description :Customer support Executive (Travel and Hotel) non voice processWe need customer support executive - Non voice ( Execellnt comms skills written and verbal )Requirement - Customer service exp minimum 6monthsOrTravel expOr social mediaOr Escalation DeskAny one of them .Qulification:Ug/Grad/drop outExperience :Minimum 6Monthsalary - 18k to 25 k

  • Customer Support Executive

    1 month ago

    Gurugram, India TechPoppy Full time

    Job Description :Customer support Executive (Travel and Hotel) non voice processWe need customer support executive - Non voice ( Execellnt comms skills written and verbal )Requirement - Customer service exp minimum 6monthsOrTravel expOr social mediaOr Escalation DeskAny one of them .Qulification:Ug/Grad/drop outExperience :Minimum 6Monthsalary - 18k to 25 k

  • Customer Support Executive

    4 weeks ago

    Gurugram, India TechPoppy Full time

    Job Description : Customer support Executive (Travel and Hotel) non voice process We need customer support executive - Non voice ( Execellnt comms skills written and verbal ) Requirement - Customer service exp minimum 6months Or Travel exp Or social media Or Escalation Desk Any one of them . Qulification: Ug/Grad/drop out Experience : Minimum 6Month...

  • Customer Support Executive

    1 day ago

    Gurugram, India RegisterKaro Full time

    Job Title: Customer Support ExecutiveLocation: Gurugram Sector 20Job Type: Full-timeAbout Us:Register Karo is a leading online platform dedicated to simplifying the process of business registration and compliance for entrepreneurs and businesses. We offer a range of services aimed at facilitating smooth and hassle-free registration procedures, ensuring...

  • Customer Support Executive

    1 day ago

    Gurugram, India RegisterKaro Full time

    Job Title: Customer Support ExecutiveLocation: Gurugram Sector 20Job Type: Full-timeAbout Us:Register Karo is a leading online platform dedicated to simplifying the process of business registration and compliance for entrepreneurs and businesses. We offer a range of services aimed at facilitating smooth and hassle-free registration procedures, ensuring...

  • Customer Support Executive

    18 hours ago

    gurugram, India RegisterKaro Full time

    Job Title: Customer Support Executive Location: Gurugram Sector 20 Job Type: Full-time About Us: Register Karo is a leading online platform dedicated to simplifying the process of business registration and compliance for entrepreneurs and businesses. We offer a range of services aimed at facilitating smooth and hassle-free registration procedures,...

  • Customer Support Executive

    3 weeks ago

    Gurugram, Haryana, India INTINERI INFOSOL PVT LTD Full time

    **Customer Support Executive** **LOB**: Fintech Process ( Financial Product) **Position**: Customer Support Executive **Location**:Sector 18, Gurugram, Haryana 122016** **Salary**: Upto 29,000 CTC **Shift **24/7 Rotational Shift. Day shift for females till 9 pm/ Rotational for males **Hiring Model**: WFO / 6 Days Working **Skill set**: - Excellent...

  • Customer Support

    3 months ago

    Gurugram, India Talent Integrators Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...

  • Customer Support

    3 months ago

    gurugram, India Talent Integrators Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and...

  • Customer Support

    4 weeks ago

    gurugram, India Talent Integrators Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and...

  • Customer Support

    3 weeks ago

    Gurugram, India Talent Integrators Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...

  • Customer Support Executive

    2 months ago

    Gurugram, Haryana, India Drimlite Full time

    **Position**: Customer Support Executive **Location**: Gurugram, Haryana 122016 **Salary**: 29000 CTC **Shift**: 24/7, Majority Night Shift as per US hours / 5 Days working **Responsibilities**: 1. Handling customer queries regarding the electric vehicle process for the US market. 2. Providing excellent customer support through verbal and written...

  • Customer Support Executive

    2 weeks ago

    Gurugram, Haryana, India Kalp Solutions Full time

    _**Job Opportunity: Customer Service Executive (Voice Process)**_ Responsibilities: Customer - Location:_ Gurgaon - Salary Range:_ ₹21,000 - ₹25,000 per month - Shift:_ Night shift with weekends off (Saturday and Sunday) - Benefits:_ Provident Fund (PF), Health Insurance, Both Side Cab Facilities **About the Role** We are excited to announce an...