Development Consultant

2 days ago

Chennai, Tamil Nadu, India Futures And Careers Full time

Hi,

Hiring for Speciality Development Consultant position.

Location: Chennai

Experience: 8+ yrs

Looking for immediate joiners or 30 days NP.

Job Summary:

We are seeking a skilled and experienced Call Flow Developer with hands-on expertise in NICE CXone platform and Java programming . The ideal candidate will be responsible for designing, developing, and maintaining IVR/ACD call flows and custom integrations to enhance the customer experience across voice and digital channels.

Key Responsibilities:

  • Design, develop, and deploy call flows and routing logic using NICE CXone Studio / ACD scripting .
  • Integrate third-party systems and APIs into NICE CXone using Java and RESTful services.
  • Customize agent and customer experiences across channels (voice, chat, email, SMS).
  • Work closely with business analysts, QA, and operations teams to understand requirements and deliver effective solutions.
  • Implement and maintain reusable templates, scripts, and components.
  • Monitor and troubleshoot call flow behavior, identifying and resolving performance or logic issues.
  • Ensure proper documentation, version control, and knowledge transfer.

Required Skills & Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Hands on experience in NICE CXone / inContact call flow development.
  • Proficiency in Java for backend integration and custom application logic.
  • Strong understanding of ACD, IVR, call routing, screen pops , and agent scripting.
  • Experience working with APIs, web services, and data exchange formats (JSON, XML).
  • Familiarity with contact center operations and metrics.
  • Ability to work independently and collaborate in a team environment.
  • Excellent problem-solving and communication skills.

If anyone interested, then please share your CV to

Thanks

Anuradha

  • Development Consultant

    6 days ago

    Chennai, Tamil Nadu, India Futures And Careers Full time

    Hi,Hiring for Speciality Development Consultant position.Location: ChennaiExperience: 8+ yrsLooking for immediate joiners or 30 days NP.Job Summary:We are seeking a skilled and experienced Call Flow Developer with hands-on expertise in NICE CXone platform and Java programming . The ideal candidate will be responsible for designing, developing, and...

  • Development Consultant

    7 days ago

    Chennai, Tamil Nadu, India Futures And Careers Full time

    Hi, Hiring for Speciality Development Consultant position. Location: Chennai Experience: 8+ yrs Looking for immediate joiners or 30 days NP. Job Summary: We are seeking a skilled and experienced Call Flow Developer with hands-on expertise in NICE CXone platform and Java programming . The ideal candidate will be responsible for designing, developing, and...

  • Development Consultant

    2 days ago

    Chennai, Tamil Nadu, India Futures And Careers Full time

    Hi,Hiring for Speciality Development Consultant position.Location: ChennaiExperience: 8+ yrsLooking for immediate joiners or 30 days NP.Job Summary:We are seeking a skilled and experienced Call Flow Developer with hands-on expertise in NICE CXone platform and Java programming. The ideal candidate will be responsible for designing, developing, and maintaining...

  • Development Consultant

    7 hours ago

    Chennai, Tamil Nadu, India FUTURES AND CAREERS Full time

    Speciality Development Consultant : Location : Chennai. Experience : 8+ yrs. Looking for immediate joiners or 30 days NP.Job Summary : We are seeking a skilled and experienced Call Flow Developer with hands-on expertise in NICE CXone platform and Java programming. The ideal candidate will be responsible for designing, developing, and maintaining IVR/ACD call...

  • Business Development Consultant

    4 weeks ago

    Chennai, Tamil Nadu, India Foodbuddies Full time

    We are Hiring For Business Development Consultant Company Profile Food Buddies is an industrys leading food consultancy firm propelled to its success by a young dynamic team We give life and form to your concept and set it rolling We make sure that your concept has high commercial values Our motto is to make the idea and concept of every client a...

  • Development Consultant

    2 weeks ago

    Chennai, Tamil Nadu, India Futures And Careers Full time

    Hi,Hiring for Speciality Development Consultant position.Location: ChennaiExperience: 8+ yrsLooking for immediate joiners or 30 days NP.Job Summary:We are seeking a skilled and experienced Call Flow Developer with hands-on expertise in NICE CXone platform and Java programming. The ideal candidate will be responsible for designing, developing, and maintaining...

  • Consultant

    5 days ago

    Chennai, Tamil Nadu, India Mars Sigma Solutions Pvt Ltd Full time

    Company DescriptionMars Sigma Solutions Pvt Ltd is a multidimensional company dedicated to providing top-notch consulting, training and Third Party Inspection (TPI) services . Our skilled staff collaborates to help clients achieve their goals and realize their full potential by delivering innovative and effective strategies. We offer a range of services,...

  • Consultant

    2 days ago

    Chennai, Tamil Nadu, India Mars Sigma Solutions Pvt Ltd Full time

    Company Description Mars Sigma Solutions Pvt Ltd is a multidimensional company dedicated to providing top-notch consulting, training and Third Party Inspection (TPI) services . Our skilled staff collaborates to help clients achieve their goals and realize their full potential by delivering innovative and effective strategies. We offer a range of services,...

  • Senior Consultant- Healthcare Consulting

    20 hours ago

    Chennai, Tamil Nadu, India Cognizant Full time

    Job Title Senior Consultant Healthcare ConsultingLocation PAN IndiaJob Type Full-timeCompany Overview Cognizant Technology Solutions Pvt Ltd is a leading provider of IT services and business consulting dedicated to transforming healthcare delivery and improving patient outcomes We partner with various healthcare organizations as well as work in-house...

  • Senior Consultant

    4 weeks ago

    Chennai, Tamil Nadu, India Wipro Full time

    Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest...