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Registration Manager
3 weeks ago
Registration Manager
Must have exp in the Exhibition/events industry.
Dubai based role
Excellent salary offered
JOB ROLE:
- Plan and Manage the end-to-end online and onsite registration process for the Company's Events, working closely with registration vendors and internal stakeholders including Marketing, Operations and Show Teams.
- Stay abreast of new technologies to deliver innovative improvements that enhance the online and onsite visitor experience.
- Interface with IT to ensure registration data is captured and fed into internal systems (e.g. Dynamics CRM, Eloqua).
- Document Standard Operating Procedures for the registrations process to align on roles and responsibilities with Marketing and Show Teams.
- Document Registration Reporting functional requirements to deliver greater insights to Marketing and Show Teams.
- Develop deep understanding of all CRM-related systems including Dynamics CRM, Eloqua and Registrations system.
- Offer guidance on onsite registrations layout, signage and traffic flow
- Escalation point for onsite/online registration issues
SKILLS:
- Excellent communication skills
- Minimum 8 years experience in registrations.
- Knowledge of in relation to registrations/visitor attendance
- Previous use of Registration/Event Technology e.g. Heatmaps, NFC, RFID etc.
- Must be proficient in Microsoft Excel,Micorsoft PowerPoint and Micorsoft Word
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