Registration Manager

3 weeks ago


Mumbai, India Hire Rightt - Executive Search Full time

Registration Manager

Must have exp in the Exhibition/events industry.

Dubai based role

Excellent salary offered


JOB ROLE:


  • Plan and Manage the end-to-end online and onsite registration process for the Company's Events, working closely with registration vendors and internal stakeholders including Marketing, Operations and Show Teams.
  • Stay abreast of new technologies to deliver innovative improvements that enhance the online and onsite visitor experience.
  • Interface with IT to ensure registration data is captured and fed into internal systems (e.g. Dynamics CRM, Eloqua).
  • Document Standard Operating Procedures for the registrations process to align on roles and responsibilities with Marketing and Show Teams.
  • Document Registration Reporting functional requirements to deliver greater insights to Marketing and Show Teams.
  • Develop deep understanding of all CRM-related systems including Dynamics CRM, Eloqua and Registrations system.
  • Offer guidance on onsite registrations layout, signage and traffic flow
  • Escalation point for onsite/online registration issues


SKILLS:


  • Excellent communication skills
  • Minimum 8 years experience in registrations.
  • Knowledge of in relation to registrations/visitor attendance
  • Previous use of Registration/Event Technology e.g. Heatmaps, NFC, RFID etc.
  • Must be proficient in Microsoft Excel,Micorsoft PowerPoint and Micorsoft Word


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