Technical support leader
7 days ago
This role provides technical support which includes presales solution validation, commissioning & warranty service support across India & SA for automation and plant optimisation controls of Armstrong.In addition to the above initiatives, the key accountabilities of this position are: Main Job Accountability Presales solution validation. Technical support includes remote and on field resolution. Includes pre and auto commissioning of plant optimisation controllers. Work with RSEC + PEG and Sales to provide optimised solution. 2nd Main Job Accountability Provide timely warranty service support and AMC service support to all customers in the region. Co ordinate with factory quality team and give feed back about field failures. 3rd Main Job Accountability To achieve Service business targets for plant controllers & connect all controllers to cloud services. Work with all regional Reps to plan & achieve the service delivery objectives & goals. 4th Main Job Accountability Participate in all the training programs conducted in factory and through online portal. Train all regional engineers/Rep engineers for all plant controllers and latest upgrades periodically. 5th Main Job Accountability Co ordinate with all OEM suppliers like Honeywell/Carel/Schneider and our HQ for service support & resolution of issues. Provide feedback on field failures to all OEM team members for corrective action and with RCA. Overall responsible for all the plant control customer to have a good customer experience. Role Requirements University Degree/Diploma in Electrical/ Electronics & Communication Engineering 6- 8 years of Field service hands on experience working in HVAC/Building Automation including CPM and automation. Demonstrated knowledge of Plant Controls in HVAC applications & Jace & Niagara program knowledge is required. Should have hands on experience in JACE/Carel / Other reputed control panels in HVAC/Building Automation industries. Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures). Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations. Strong, team-oriented leadership skills with presence and a bias for action. Self-directed with ability to work autonomously and collaboratively and a focus on results. Ability to communicate in an open and authentic manner in all situations If this sounds like you, we want to hear from you todayTo apply for this exciting opportunity please send your application using the button below. We thank all candidates that apply but regret to inform that only short listed candidates will be contacted for an interview.
-
Technical support specialist
2 weeks ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
-
Technical Support Specialist
2 days ago
bangalore, India NIKSUN Full timeJob Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance,...
-
Technical support lead
2 weeks ago
Bangalore, India Mareana Full timeSupport Lead Bangalore / Full-Time Job Description At Mareana, we build Enterprise-Scale AI/ML-powered products for Manufacturing, Sustainability and Supply Chain. We are looking for a highly skilled Support Lead to oversee day-to-day application support operations and lead the support team in ensuring system reliability, efficiency, and SLA compliance....
-
Technical Support Specialist
3 weeks ago
Bangalore, India First Brands Group, LLC Full timeJob description First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe, we are a team of...
-
Technical Support Lead
3 weeks ago
Bangalore, India Mareana Full timeSupport Lead Bangalore / Full-Time Job Description At Mareana, we build Enterprise-Scale AI/ML-powered products for Manufacturing, Sustainability and Supply Chain. We are looking for a highly skilled Support Lead to oversee day-to-day application support operations and lead the support team in ensuring system reliability, efficiency, and SLA...
-
Technical Support Engineer
7 days ago
Bangalore, Karnataka, India CrowdStrike Full timeAs a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations Since 2011 our mission hasn t changed we re here to stop breaches and we ve redefined modern security with the world s most advanced AI-native platform Our customers span all industries and they count on CrowdStrike to keep...
-
L1 technical support engineer
1 week ago
Bangalore, India DDN Full timeThis is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. Data Direct Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial...
-
Senior Technical Support Engineer
3 weeks ago
Bangalore, India ABB Full timeAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Operations...
-
Technical Support Specialist
3 weeks ago
Bangalore Urban, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
-
Technical Support Specialist
2 weeks ago
bangalore district, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
