Technical support specialist
17 hours ago
About the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions, making Chinese products high-quality alternatives. Founded in 1996 and listed on the STAR Market of the Shanghai Stock Exchange in 2020 (Stock Name: Kinco, Stock Code: ). Visit en.kinco.cn for more. About the Job: We are looking for a skilled and motivated Technical Support Specialist at Bangalore, India to provide expert assistance for our robotics and industrial automation solutions. In this role, you will support customers in configuring, operating, and troubleshooting automation components such as AC & DC Servos, PLCs, HMIs, and other robotics solutions. Your ability to solve complex technical problems and communicate clearly will be critical in ensuring customer satisfaction and system reliability. Key Responsibilities: Provide front-line technical support (Pre-sales and after sales) to company’s agent and OEM customers for industrial automation and robotics systems Troubleshoot issues related to PLC programming, motion control, HMI configuration, servo drives, and robotic integration for the customers Assist customers with product setup, system commissioning, and firmware/software updates Deliver remote diagnostics and support using industry-standard tools Document technical issues, solutions, and support procedures in a knowledge base Work closely with engineering, product, and R& D teams to resolve escalated cases and feedback issues Support training and onboarding for customers, distributors, and internal teams on robotics and automation products Participate in testing new hardware/software releases to ensure product quality and reliability Other work assigned by leaders Required Qualifications: Bachelor’s degree or above in the field of Electrical Automation Engineering and related education 5+ years of experience in technical support, trouble-shooting, and field service strong knowledge of industrial automation systems: PLCs, HMIs, servo drives, and motion controllers Familiarity with communication protocols like Modbus, Ether CAT, CANopen, Profinet and Ethernet/IP and programming tools like Kinco Builder, DTools Pro, Codesys and systems like digital/smart factory, Io T Ability to read and troubleshoot electrical schematics and PLC logic programs Excellent analytical thinking and communication skills Fluent in English, Hindi; additional language skills (e.g., Mandarin) are a plus Should have rich experience in Robot industry solution, added advantage Experience supporting or working with robotics arms, robots, or AGV/AMR/Shuttle systems considered added advantage Available to travel as per requirement across India
-
Technical Support Specialist
7 days ago
Bengaluru / Bangalore, Hyderabad / Secunderabad, Telangana, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000Job Title: Technical Support Specialist">As a technical support specialist, you will play a key role in ensuring the smooth operation of our clients' technology systems. Your primary responsibility will be to provide prompt and accurate technical assistance to customers via phone, email, or chat. You will troubleshoot and resolve technical issues efficiently...
-
Technical Support Specialist
6 days ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
-
Technical Support Specialist
5 days ago
bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
-
Technical Support Specialist
2 weeks ago
Bangalore Rural, Bengaluru, India Manek Consulting Full time ₹ 6,00,000 - ₹ 8,00,000 per yearA Technical Support Specialist to join our team,provide timely, high-quality assistance.Troubleshoot software issues, guide partners through step-by-step solutions,ensure prompt resolution to maintain a high level of customer satisfaction. Required Candidate profileRespond to business partner queries in a timely manner via phone,email.Monitor and track...
-
Technical Support Specialist
1 week ago
Bengaluru / Bangalore, Hyderabad / Secunderabad, Telangana, India beBeeSupport Full timeTechnical Support SpecialistWe are seeking an experienced Technical Support Specialist professional to join our IT sector team. In this role, you will be the first point of contact for clients, providing technical assistance via inbound calls, emails, and chat.Job Description:Answer phone calls, emails, and chat messages from clients regarding technical...
-
Technical Product Support Specialist
1 day ago
bangalore, India InfoBeans Full timeAbout the JobJob Title: Technical Product Support Specialist Skills: MS SQL Server, SSRS, Python, Snowflake, SSAS (optional), Streamlit (optional), Power BI (optional) Experience Required: 5+ Years Location: Remote Notice Period: Immediate to 30 Days preferredJob DescriptionWe are looking for an experienced Technical Product Support Specialist who will...
-
Technical Support Specialist
5 days ago
Bangalore Urban, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
-
Technical Support Specialist
6 days ago
Bangalore Urban, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
-
Technical Support Specialist
5 days ago
Bangalore, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
-
Instrumentation Specialist
23 hours ago
bangalore, India Tek Support Full timePosition: Technology Trainer – Instrumentation SpecialistExperience: 10+ Years in Instrumentation, Measurement & Control SystemsMode: Remote / Part-timePosition Summary We are seeking an experienced Instrumentation Specialist – Technology Trainer with 10+ years of expertise in instrumentation systems, measurement technologies, and control solutions. The...
