Telecaller – Education Sector

2 weeks ago

Jaipur, India VoteWave Consultancy Full time

About the Role:

We are looking for a dedicated and confident
Telecaller
to handle inbound and outbound calls for
student admissions, course inquiries, and app-related support
. You will be the first point of contact for potential students, guiding them with correct information and ensuring a smooth admission process.

Key Responsibilities:

  • Attend incoming calls from leads generated via digital ads.
  • Make outbound calls to students/parents who have shown interest in admissions.
  • Explain course details, fees, and admission process clearly.
  • Handle general queries regarding online classes, app usage, and technical issues.
  • Maintain proper records of calls and follow-ups in CRM/Excel.
  • Coordinate with the admissions and digital marketing team for lead updates.

Requirements:

  • Prior experience in telecalling, customer support, or sales (preferably in the
    education sector
    ).
  • Good communication skills in
    Hindi & English
    .
  • Basic computer knowledge (Excel, WhatsApp, calling apps).
  • Polite, convincing, and problem-solving attitude.
  • Ability to handle pressure and meet targets.

Salary & Perks:

  • Fixed Salary: ₹( 8,000 – 10,000 per month)
  • Incentives on admissions converted.
  • Training and script support will be provided.
  • Growth opportunities in digital marketing & operations.

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