[15h Left] Configuration Specialist I
1 week ago
This role reports to the Manager, Configuration Team. The Configuration Specialist I supports configuration activities for active and new client accounts across all TI Products. The Configuration Specialist I will be required to meet all client timelines and work in conjunction with the Technical Services and Operations Teams in order to facilitate the client on-boarding process and configuration of new TI rooms and applications.
DESCRIPTION
- Serve as a junior member of the Configuration Team and work with cross-functional teams on the implementation of new and existing client projects- Work to become an expert in Trial Interactive features and functionality- Manage external and internal documentation and files as required- Configure application settings in Trial Interactive as per project requirements and execute quality control measures to ensure client and project expectations are met- Produce high quality deliverables- Assist Technical Services and Project Mangers in fulfilling client expectations as it relates to TI application configurations- Perform other special projects or duties when required such as validation and UAT script execution and participate in integration projects to understand the impact on TI application settings- Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
REQUIRED SKILLS
- Knowledge of various technological concepts- General knowledge of the Trial Interactive product suite, with a concentration in Study Start Up (SSU), Electronic Trial Master File (eTMF), Collaborative Workspace, and Content Management System, amongst others- Knowledge of clinical development phases and processes- Superior written and spoken communication skills in English- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
REQUIRED EXPERIENCE AND QUALIFICATIONS
- Minimum Bachelor’s degree or its equivalent in work experience- 0-2 years of experience in the IT and/or Life Sciences industry- Experience with rolling out technological initiatives in a collaborative environment
DESIRED SKILLS AND EXPERIENCE
- Knowledge of or experience in the Life Sciences industry (pharmaceutical, biotechnology or CRO experience preferred)- Knowledge of technology within the industry- Ability to multitask in a fast-paced environment- Ability to work well with people from a variety of different backgrounds and cultures- Build relationships with clients and co-workers- Ability to work independently and as part of a team- Take active measures to solve problems and commit to a high level of service
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