Application Support Engineer

3 weeks ago

mumbai, India ProPMO Services Private Limited Full time

Looking for candidates having the experience with Front end Customer interaction.
Must to have :


- Excellent written and verbal communication.
1 to 2 years application support experience
- Understanding customer issues and providing quick resolution via direct communication, mail, chat, phone etc.
- Working in experience in multi team environment
- P2P application monitoring and support
- Handling/notifying application/network issues
- Able to categories issues/tickets and reach out to needed team members quickly
- Reporting skills to provide daily /weekly/monthly reports and highlighting any issues to next levels
- Good English and Hindi communication skills and good inter-personnel skills.
- Articulate and writing skills
- Desirable: MySQL/SQL Database, cloud platform, any programming knowledge such as .Net etc.
Education :
Graduate : B.Tech/B.E. preferably Comp/IT graduate, BCA, B.Sc. (IT)
Experience : 1 to 2 years' experience working in support/developer role.
Key Skills :
- OS - Windows, Linux, Cloud
- DB - MySQL/SQL
- Languages - .Net, Java or any programming language knowledge will be added advantage
Location :
- Customer site - Mumbai.

(ref:hirist.tech)

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