Business Intelligence Manager

3 weeks ago

Bengaluru, India Central Parking Full time

About the job

GMP has established itself as the pioneer of Interoperable Smart Parking which connects all parking and mobility stakeholders on a common platform who are operating in silos. GMP has had great success in the European market and is now expanding in US and other markets globally. This is an opportunity to be part of a high growth team with a global footprint.

Responsibilities:

Data insights and analysis: Summarize key data driven insights to members of the senior leadership team to drive better outcomes, an increase in revenue or decrease in cost. Make recommendations for new metrics, techniques, and strategies to improve the operational and quality metrics. Demonstrate excellent Data Analytics and stakeholder management skills, with the ability to influence and collaborate at all levels of the organization. Utilize your deep understanding of economic concepts, such as unit economics, retention and activation, marginal returns, and pricing economics, to drive our financial strategy. Act as an ambassador for data-driven decision-making within the company, ensuring that insights are shared and acted upon across departments. End-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation. Recognize and adopt best practices in reporting and analysis: data integrity, design, validation, and documentation and suggest ways to improve processes and incorporate operational excellence best practices. Take initiatives in improving the quality and efficiency of internal reports and streamlining analysis and processes. Responsible for being the liaison between the functional teams such as Customer Success, Sales, Finance and Tech. Build and maintain strong customer relationships, ensuring high levels of satisfaction and promptly addressing any concerns. Deliver engaging and informative customer demos, showcasing the platform's features and benefits. Provide live, on-call support to executives, ensuring seamless use and addressing any technical issues promptly.

Qualifications:

5+ years’ experience in a Business Intelligence/Data Science/Analytics background is essential. Relevant experience working with product-based tech start-ups. Solid understanding of data modeling, PostgreSQL, and relational databases, R or Python. Advanced skills in business intelligence tools with a strong ability to visualize and story tell with data Tableau, Power BI, Looker, Metabase). Proficient in Advanced Excel, VBA and statistical analysis techniques. Develop and optimize SQL queries and stored procedures for efficient data retrieval and manipulation. Implement best practices for database development, such as proper indexing and query optimization. Optimize database performance to support complex analytical queries. Project Management and/or process improvement experience highly preferred. Ability to effectively communicate and facilitate discussion with executive level.

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