Business Intelligent Manager
21 hours ago
Location: Bangalore(WFO)
Responsibilities:
- Data insights and analysis: Summarize key data driven insights to members of the senior leadership team to drive better outcomes, an increase in revenue or decrease in cost.
- Make recommendations for new metrics, techniques, and strategies to improve the operational and quality metrics.
- Demonstrate excellent Data Analytics and stakeholder management skills, with the ability to influence and collaborate at all levels of the organization.
- Utilize your deep understanding of economic concepts, such as unit economics, retention and activation, marginal returns, and pricing economics, to drive our financial strategy.
- Act as an ambassador for data-driven decision-making within the company, ensuring that insights are shared and acted upon across departments.
- End-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation.
- Recognize and adopt best practices in reporting and analysis: data integrity, design, validation, and documentation and suggest ways to improve processes and incorporate operational excellence best practices.
- Take initiatives in improving the quality and efficiency of internal reports and streamlining analysis and processes.
- Responsible for being the liaison between the functional teams such as Customer Success, Sales, Finance and Tech.
- Build and maintain strong customer relationships, ensuring high levels of satisfaction and promptly addressing any concerns.
- Deliver engaging and informative customer demos, showcasing the platform's features and benefits.
- Provide live, on-call support to executives, ensuring seamless use and addressing any technical issues promptly.
Qualifications:
- 5+ years experience in a Business Intelligence/Data Science/Analytics background is essential.
- Relevant experience working with product-based tech start-ups.
- Solid understanding of data modeling, PostgreSQL, and relational databases, R or Python.
- Advanced skills in business intelligence tools with a strong ability to visualize and story tell with data (e.g., Tableau, Power BI, Looker, Metabase).
- Proficient in Advanced Excel, VBA and statistical analysis techniques.
- Develop and optimize SQL queries and stored procedures for efficient data retrieval and manipulation.
- Implement best practices for database development, such as proper indexing and query optimization.
- Optimize database performance to support complex analytical queries.
- Project Management and/or process improvement experience highly preferred.
- Ability to effectively communicate and facilitate discussion with executive level.
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