Senior HR Coordinator

4 days ago


Gurugram, India Ramboll Full time

Company Description Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Equality, diversity, and inclusion are at the heart of what we do We believe in the strength of diversity and know that unique experiences and perspectives are vital for creating truly sustainable societies. Therefore, we are committed to providing an inclusive and supportive work environment where everyone can flourish and reach their potential. We welcome applications from candidates of all backgrounds and encourage you to contact our recruitment team to discuss any accommodations you need during the application process. Job Description You will be a part of Ramboll’s Global HR Operations team which is a team that provide HR operation services to the various countries across Ramboll using HR applications globally (e.g. Workday). As a Global HR Coordinator, you will mainly be responsible for providing the HR Operation support on the various HR Process linked with the entire employee Life cycle. The Global HR Coordinator team work primary with updating employee data and support countries and businesses with performing their day to day HR Operations. Main Role Responsibilities: In your role you will be challenged with the execution of the following tasks: General HR Operation processes and Workday system support (Service, Updates & Change requests) Assist Team lead to ensure all daily deliverables are done as per agreed timelines/ SLA. Assist Team Lead by handling requests and tickets for HRs Operation related queries from employees and managers for the countries to which RSC HR team is providing services. Providing support to TL in the successful transition of Operational tasks. Assist Team lead with documentation creation and SOP updation. Assist Team Lead to Create and maintain quick guides, step by step guides and other training material for team to refer. Ensure strong adherence to defined Turnaround time and SLA. Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team. Personal qualities that will help you succeed in this role include: A good team player who communicates well, is open/transparent, takes initiative, and possesses great Interpersonal skills. Motivate and mentor the teams, particularly during difficult times. Have good organization and negotiation skills. Should possess a strong critical thinking attitude – able to see and work for the big picture. Judgemental and decision maker – Takes ownership and responsibility for the deliverables from his / her team. Active listener and capable of building successful teams. Well-structured way of working Possess and apply the EDI (Equality, Diversity, and Inclusiveness) mindset. Good intercommunication skills to be able to work in close coordination with different nationalities, cultures, and clients. Qualifications HR Operations experience with some international and multi-cultural organization. More than 3-5 years of experience of Global HR Operation and Knowledge of driving HR operation processes using any of the HRIS tool (Workday, PeopleSoft, Oracle, SAP or similar). Service-minded and knows the importance of good customer service. Experience to work in a complex (matrix) organizations. Being systematic and have a structured work style with focus on details. A good team player and motivated self-starter. Very good communication and coordinating skills and fluent in English, both verbal and writing. An innovative and problem-solving approach to your tasks. Enjoy working in fast-paced environment and have a sense of urgency.


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