Digital Technology Analyst
1 week ago
JOB DESCRIPTION Technical Support: Provide L1, L2 and L3 support for software applications.Troubleshoot and resolve application-related issues for end-users.Collaborate with developers, IT teams, and external vendors to address issues and implement fixes.Escalate unresolved issues to higher-level support or specialized teams.Monitoring and Maintenance: Monitor scheduled Jobs and ensure their successful completion.Perform routine maintenance tasks, including system updates, backups, and configuration changes.Assist with system upgrades, patches, and migrations to ensure continuity of service.Incident Management: Log, track, and manage incidents and service requests via ticketing systems.Follow established procedures for incident escalation and resolution.Participate in root cause analysis and problem management efforts.Documentation and Reporting: Maintain and update application documentation, including configuration settings and user guides.Create and present reports on system performance, issues, and resolution times.Document changes, fixes, and enhancements in a knowledge base for future reference.Collaboration: Work with cross-functional teams (IT, development, business users) to gather requirements and improve applications.Participate in system testing and quality assurance activities.Assist in the development and implementation of new application modules or features.Key Skills and Qualifications: Technical Skills:3+ Years of experience in Informatica B2B (DX, DT)3+ Years of experience in Informatica Power Center and IICS3+ Years of experience with databases (MS-SQL server),Experience with application monitoring tools.Experience in Informatica Cloud Data Governance Catalog is preferredAnalytical Skills: Ability to diagnose and solve complex technical problems.Communication: Strong verbal and written communication skills, able to explain technical concepts to non-technical users.Customer Service: Ability to provide excellent customer service under pressure and manage competing priorities. Appetite to take end to end ownership of issue trouble shooting and resolution. Being able to work with source and target application teams in identifying issues and fixing them Knowledge of ITIL processes (incident, problem, and change management).
-
Cog Digital
2 weeks ago
Gurugram, India Cog Digital Private Limited Full timeAbout the job:About Cog Culture : We are a full-service marketing communications agency with a decade-long experience in transforming ideas into impactful brand narratives.- With a dynamic team of over 100 skilled professionals, we have excelled across diverse sectors, earning recognition as the No.1 Independent Integrated Agency at the Goafest Creative Abby...
-
Senior Functional Analyst
5 days ago
gurugram, India PAR Technology Full timeFor over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants...
-
Technology Support Analysts
5 days ago
Gurugram, Mumbai, Pune, India UPS Supply Chain Solutions (UPS SCS) Full time ₹ 5,00,000 - ₹ 12,00,000 per yearBefore you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS...
-
Accolite Digital
3 weeks ago
Gurugram, India ACCOLITE DIGITAL Full timeRole Overview:- We are seeking a highly motivated Business Analyst (BA) with strong expertise in Regulatory Trade and Transaction Reporting to join our team in Gurgaon.- The ideal candidate will have prior experience working with global banks or financial institutions, with a solid understanding of regulatory reporting frameworks (EMIR, MiFID II, CFTC, MAS,...
-
Analyst II Controllership
1 week ago
Gurugram, India DXC Technology Full timeJob Description: Job Title: Analyst II Controllership Job Role: Record to Report Analyst Location: Chennai/Bangalore/NCR KEY ACCOUNTABILITIES & RESPONSIBILITIES Perform the Month End Complex Journals in accordance with the Finance Close Schedules Apprehend the closing Journals (like Revenue Accruals, Deferred Revenue, Tax and VAT) and ensure the...
-
Technology Solutions Analyst
1 week ago
Gurugram, India TaskUs Full timeDescription The Technology Solution Lead is an Individual Contributor role who will support the Sales and Customer Service Team organization in crafting compelling technology solutions for our clients. She/he will have a good understanding of all the technical pieces (software and hardware) that fit in the BPO/Contact Center industry. Responsibilities:...
-
Statusneo-Business Analyst
1 week ago
Gurugram, India Nexthire Full timeJob Title: Business Analyst Location: Gurgaon Experience: 5+ years Job Type: Full-time Job Description: We are seeking an experienced Business Analyst to join our team. The ideal candidate will have over 5 years of experience in business analysis, with a strong background in gathering and analyzing requirements, creating detailed documentation, and...
-
Accolite Digital
3 weeks ago
Gurugram, India ACCOLITE DIGITAL Full timeAbout the job:We are seeking a Technically savvy Delivery Director for the Media and Telecom Business unit to lead global delivery teams for our Enterprise customers. This role needs strong technical competency and a passion to lead Engineering teams from the front to create customer delight.Key Responsibilities:Delivery & Thought Leadership:- Lead large...
-
BUSINESS CONSULTANT
4 days ago
Gurugram, India Divya Placement Consultant Full timeBUSINESS CONSULTANT - DIGITAL MARKETING Business Consultant - ( Digital Marketing) we are looking for a Senior Analyst who can mentor a team, own strategic accounts, and bridge execution with high-level marketing strategy. Experienced business consultant (3-6 years experience in strategic business consultant/strategist roles) with a strong grasp of...
-
ServiceNow Analyst
2 weeks ago
Gurugram, India Egon Zehnder Full timeJob Description Knowledge Centre India (KCI) - Knowledge Center India (KCI), is the central engine that drives the operational value for the firm. Established in 2004, KCI has evolved over the years from purely operational efficiencies into more value-added service offerings, becoming a true business partner. There are various teams based at KCI that work...