Project Leader

2 weeks ago


india QuEST Global Services Pte. Ltd Full time

Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
 

Roles & Responsibilities:

The Program Leader will be responsible for customer development, employee supervision, hiring, project management, program management and financial/business health of the program. Program Manager span of control extends over a group of technical and people managers and by extension their direct reportees as well.

Required Skills (Technical Competency):

Technical capability of program, training plans, technical succession for deliverable reviewers and technical leaders, technical status of FOPs, input on SPP health. Takes feedback on interviews to make hiring decisions.

Desired Skills:

Set direction and priorities, work with them to improve their own capabilities and progress on career goals, project status, escalations, operational metrics and performance. Takes feedback on interviews to make hiring decisions. Conflict Management, Span of Control, Hiring process ownership, ESAT Management, Budgeting, Offer Management (Compensation), Performance management of team, Taking Disciplinary and employment actions. Promotion Nominations; Annual appraisal pay raises with CM approvals. Work with Band 3Ts to provide career progression paths to Band 1s and 2s Is responsible for following project types: FoPs. SPPs, Local Global Projects
Project sponsor reviews, Productivity/Continuous Improvements, RCA, Quality plan, Proposal preparation & Approvals.
Ensuring the availability of 2Ts and SMEs for any given projects
Can own TCPs for program/sites, bill rate proposals for non MTA (Sales & Pricing team approves)
Adherence to QMS, customer requirements, and any other policies and standards. Export and Data security compliance. Extended staff - recommend monthly
Business rhythms (month end timesheets, IDP deadline, quarterly KRA reminders, events, etc.)
Key updates: HR and policy related, organizational initiatives, culture, Org changes, new computer/IT rules
Hold monthly program reviews with center manager on balanced metrics. Quest Global champion/ambassador: setting a good example for the rest of the team/organization. Help answer team members technical questions. Standard work - creation and maintenance. Review and sign off on technical reviews. Responsible for service-specific training, especially content.
Managing, updating, and creating training material. Support training initiatives as needed.
Supporting root cause analyses and improvement actions.
Conduct technical reviews / deliverable reviews and monitor technical health of projects
Leverage technical knowledge to acquire more projects through ongoing and pilot projects and TEDs.
Support technical capability assessments of the team members in your service

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