Housekeeping Supervisor

3 weeks ago


Kottayam, India Kumarakom Lake Resort Full time

Key Responsibilities:

  • Supervise daily housekeeping operations and ensure all guest rooms, public areas, and back-of-house areas meet the hotel's luxury standards.
  • Inspect rooms and public areas to ensure cleanliness, maintenance, and guest readiness.
  • Assign duties and schedules to housekeeping staff, monitoring performance and productivity.
  • Provide training, coaching, and support to the housekeeping team to ensure service excellence.
  • Coordinate with Front Office, Maintenance, and other departments for smooth operations.
  • Maintain housekeeping supplies and ensure proper usage and inventory control.
  • Address and resolve guest complaints or requests promptly and professionally.
  • Ensure compliance with health, hygiene, and safety standards.
  • Assist in managing laundry operations and linen inventory as required.

Qualifications & Experience:

  • Minimum 2–4 years of housekeeping experience in a luxury hotel or resort, with at least 1 year in a supervisory role.
  • Strong leadership and team management skills.
  • Excellent eye for detail and commitment to maintaining luxury standards.
  • Good communication and interpersonal skills.
  • Knowledge of housekeeping equipment, cleaning chemicals, and inventory management.
  • Flexibility to work shifts, weekends, and holidays as required.

Job Types: Full-time, Permanent

Pay: ₹22, ₹24,000.00 per month

Benefits:

  • Food provided
  • Leave encashment
  • Provident Fund

Work Location: In person



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