Backend Web Developer

Job Summary:

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. #India

What Your Impact Will Look Like:

• The Back-end Web Developer works alongside a team of developers and analysts to provide support for the Simpleview CRM and related products. This position requires an advanced understanding of HTML, JavaScript, ColdFusion, Angular, and SQL. This position is expected to deliver high-quality, error-free work while meeting service level agreements (SLAs).
• Work with a Lead Developer to complete client contracts and projects.
• Work with the project owner to facilitate completion of work.
• Write SQL scripts for importing and updating data within the Simpleview CRM.
• Modify existing templated reports to fit client needs.
• Create new reports based on client-provided specifications.
• Debug issues in business/application logic and implement a resolution.
• Develop scripts to update Extranet permissions and send mass emails.
• Customize FormBuilder forms.
• Debug issues in business/application logic and implement a resolution.
• Troubleshoot Simpleview CRM integrations (e.g. aggregator, act-on, cvent, marketplace).
• Troubleshoot issues with the sync between Simpleview CRM and Simpleview CMS.
• Troubleshoot issues with 3rd-party vendors consuming the Simpleview CRM web API.
• Support enterprise clients.
• Report issues & errors with the core application.
• Branch updates to the core application for QA/review.
• Peer review the work of other developers.
• Test all completed work to ensure proper and error free functionality.
• Complete all programming tasks while following company code standards.
• Complete and respond to change requests from client, project owner or Lead Developer.
• Manage timelines and ticket queues in order to provide timely delivery of tasks.
• Maintain open communication with Lead Developer and/or project owner on all project tasks.
• Communicating with Lead Developer and/or project owner when timelines or ticket expectations cannot be met.
• Update all ticket and project notes and statuses daily within the internal Simpleview ticket system. Maintain accurate time entries.

You Will Love This Job If You Have:

• 6+ years of professional web development experience with excellent time management and time tracking skills.
• Ability to explain technical concepts to non-technical stakeholders.
• Proficiency in providing regular project updates, reporting progress, and communicating effectively about project timelines and any potential challenges.
• Strong problem-solving communication skills, including the ability to articulate challenges, propose effective solutions, and collaborate with team members to implement resolutions.
• Familiarity with version control software (Git and/or SVN).
• Demonstrated ability to produce clear and thorough documentation, including writing well-commented.
• Experience with Jira, SCRUM/Agile development.
• Demonstrated commitment to staying up to date with relevant trends, tools, best practices, and changes in your field.
• Demonstration of innovative thinking and problem-solving skills.
• Experience with branching, merging, and resolving conflicts to maintain codebase integrity.
• Preferred working knowledge of coding best practices and design patterns.
• Experience with SQL, HTML, CSS, and JavaScript/jQuery.
• Demonstrated ability to troubleshoot and debug code efficiently using debugging tools and techniques.
• Knowledge of Asynchronous JavaScript and XML/JSON (AJAX) to improve user experience and application responsiveness.
• Knowledge of object-oriented programming principles for building scalable and maintainable applications.
• Demonstrated ability to write complex SQL queries to extract, manipulate, and analyze data.
• Experience with ColdFusion.
• Experience developing on a large scale web application.
• Understanding of functional programming paradigms for creating reusable and modular code.
• Experience in building and consuming RESTful APIs for seamless communication with external systems.
• Knowledge of creating and managing stored procedures and triggers to automate database tasks.
• Familiarity with Internet Information Services (IIS) for hosting and deployment of web applications.
• Familiarity with scripting languages like Python for automating tasks, data processing, and system integrations.
• Experience in query optimization and performance tuning for efficient database operations.
• Expertise in isolating, troubleshooting, and resolving issues related to bad, missing, or incorrect data within the SQL/database environment.
• Experience with the AngularJS (Angular 1.x) framework including services, controllers, directives, and modules.
• Preferred
• Demonstrated ability to identify bottlenecks in database operations and propose solutions for enhancement.

The Benefits: At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance.

Here's what you can expect as a India-based team member:

Flexibility & Balance

• Paid Time Off– Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Private healthcare benefits - Comprehensive coverage for you and your family.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Fitness Reimbursement & Cycle Program – Stay active, your way.
• Critical Illness and Life Insurance Benefits

Family & Future

• Paid Parental Leave - For both birthing and non-birthing parents.
• Pension plan with employer contributions

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.