Director of Business Operations

6 days ago

Chennai, India Straive Full time

Role: Director of Business Operations

Location: Chennai / Puducherry


Job Summary:

We are seeking a dynamic and experienced Business Operations Manager to lead and manage a high-performing global team. The ideal candidate will have a proven record of accomplishment of managing large, cross-functional teams (100+ headcount) and driving operational excellence within a fast-paced, global environment. This role requires a strong strategic mindset, exceptional leadership abilities, and a focus on driving efficiency and performance improvement across global operations.


Key Responsibilities:

  1. Team Leadership & Management:
  • Lead and manage a global team of 100+ professionals, ensuring alignment with business objectives and operational goals.
  • Provide coaching, mentorship, and career development opportunities to team members, fostering a culture of high performance and continuous improvement.
  • Implement resource planning and talent management strategies to ensure optimal team structure and performance across geographies.
  1. Operational Excellence:
  • Develop and implement business operation strategies to enhance efficiency and effectiveness across teams.
  • Oversee the development and execution of processes, workflows, and systems to optimize business operations.
  • Identify areas for process improvement and implement best practices to streamline operations and reduce costs.
  • Monitor performance through data analysis and reporting, ensuring operational processes run smoothly and efficiently.
  1. Cross-functional Collaboration:
  • Collaborate with key stakeholders (including senior leadership, HR, finance, IT, and other departments) to ensure alignment with business objectives and operational goals.
  • Work closely with global teams to resolve operational challenges and ensure seamless coordination between regions.
  • Drive continuous improvement initiatives and ensure effective communication across the team.

Strategic Planning & Execution:

  • Collaborate with leadership teams to define and execute strategic goals and operational plans.
  • Identify opportunities to scale operations globally, including resource allocation, technology adoption, and process optimization.
  • Provide insights and recommendations to senior leadership based on operational performance data, market trends, and industry best practices.
  1. Global Team & Stakeholder Management:
  • Serve as the primary point of contact for business operations across all global regions.
  • Ensure seamless integration and collaboration between teams in different geographies, ensuring cultural sensitivities and regional differences are considered.
  • Manage expectations and drive performance across multiple locations, ensuring alignment with overall business objectives.
  1. Risk & Compliance Management:
  • Ensure compliance with relevant regulations and standards across all regions.
  • Identify potential risks to operational continuity and develop mitigation strategies.
  • Lead efforts to adhere to quality and security standards across all global operations.


Qualifications & Skills:

  • 10+ years of experience in business operations, with a minimum of 5 years in a leadership role managing 100+ headcount, with a focus on managing global teams in a media, music, entertainment, or related industry.
  • In-depth understanding of the media/music industry, including project management, distribution, content creation, and licensing processes.
  • Exceptional leadership and team management skills with the ability to motivate and inspire large, diverse teams.
  • Proven ability to manage, mentor, and develop talent in a high-growth, global environment.
  • Experience managing relationships with both internal stakeholders (e.g., marketing, creative teams) and external partners (e.g., media distributors, agencies).
  • Exceptional leadership and team management skills with the ability to motivate and inspire large, diverse teams.
  • Deep understanding of business operations, process optimization, and performance management.
  • Hands-on experience with project management tools, data analysis, and reporting.
  • Familiarity with enterprise software, business management systems and operational tools.
  • Strong interpersonal and communication skills, with the ability to interact effectively with senior leadership, stakeholders, and global teams.
  • Bachelor's degree in Business Administration, Operations Management, or a related field. An MBA or other advanced degree is a plus.
  • Strong verbal and written communication skills in English; additional language skills are a plus.


Website:

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