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Customer Support Specialist

2 months ago

Bengaluru, India LTIMindtree Full time

Customer Support Specialist

  • Work Location: Bangalore (5 days' Work from Office- Manyata Tech Park)
  • Experience: 1 to 3 years
  • Notice Period: 0 to 15 days
  • Shift: Rotational – 24*7
  • Process: International Voice Process

Education:

  • Candidates who have completed the below minimum qualification are only applicable to hire:
  1. 10 + 2 + 2 yrs Diploma (OR)
  2. 10 + 3 yrs Diploma (OR)
  3. 10 + 2 + 3 yrs Degree


Desired skills:

  • Candidate should have good communication skill
  • Should have work experience in Customer Support/ Voice process
  • Should have handled Customer queries
  • Comfortable to work in rotational shift
  • Should have basic understanding of MS Office, email clients. Typing speed of 35 words per minute with a 80% accuracy preferable
  • Should be a good team player and open to feedback and learning
  • Rotational Shifts - Weekdays Week off.


Please note: Profile can be taken ahead only if the candidate has all Academic Certificates and Marksheets and all previous employment Experience or Relieving letter.