ServiceNow Developer

4 weeks ago

BangaloreHyderabadPune, India Zyoin group Full time

Notice Period : Immediate to 20 Days

Responsibilities :

- Design, develop, and implement robust ServiceNow solutions aligned with specific business requirements.

- Customize and configure various ServiceNow modules, including :

- Incident Management

- Change Management

- Configuration Management Database (CMDB)

- IT Asset Management (ITAM)

- IT Operations Management (ITOM)

- Collaborate effectively with stakeholders to understand their needs, translate them into technical solutions, and ensure successful implementation within the ServiceNow platform.

- Perform upgrades, apply patches, and implement enhancements to keep the ServiceNow platform up-to-date and functioning optimally.

- Develop and maintain essential ServiceNow components like workflows, forms, scripts, reports, and dashboards to improve process efficiency and user experience.

- Integrate ServiceNow with external systems as needed to create a seamless technology landscape.

- Provide technical support and troubleshooting assistance for ServiceNow applications and integrations, ensuring smooth operation and user satisfaction.

- Stay current with the latest ServiceNow features, best practices, and industry trends to continuously improve the platform's functionality.

- Document technical specifications, processes, and procedures for clear communication and future reference.

Skills & Qualifications :

- 4-6 years of experience in ServiceNow development and configuration.

- Solid understanding of ServiceNow modules like Incident Management, Change Management, CMDB, ITAM, and ITOM.

- Proficiency in ServiceNow scripting languages (e.g. ServiceNow Scripting Engine).

- Experience with workflow automation and UI/UX design principles within ServiceNow.

- Excellent communication, collaboration, and problem-solving skills.

- Ability to work independently and as part of a team.

- Strong attention to detail and a commitment to delivering high-quality work.

(ref:hirist.tech)

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