Associate Training Manager
1 month ago
Associate Managers in this role get to:Enable and guide: Deliver and evaluate language & softskills training on all aspects of client training.Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.Facilitate all aspects of floor-training and BQM training for the program. Supervise and coach learners in nesting & BQM type environments.Facilitate multi-hour product, behavioral or tool change type learning experiences. Oversee new hire progression and enhancement training.Provide feedback and implement appropriate solutions.Coach and give feedback to trainees to help them fulfill performance metrics.Impact the bottom line: Fill out accurate reports. Strengthen relationships: Establish and maintain communication with clients and / or team members. Understand needs, resolve issues and meet company expectations.Be the point of contact: Handle phone calls and transactions for the program.
Our most successful candidates will have: -A Bachelor’ Degree (Masters/MBA is a plus)Minimum of 10 years BPO / ITES / Outsourcing / Call Center experience with at least 4-5 years of managing Training and Development business unitGood knowledge on feedback / coaching and mentoring modelsHandled a team in the capacity of an Assistant Manager, mentor, coachGood understanding on continuous improvement frameworkTo be in the top 25 percentile from a performance standpoint.No disciplinary actions taken in the last 2 years.Demonstrated ability to use MS Office applications: Excel, Power Point, Word and OutlookExcellent written and oral communication skillsExcellent ability to build networks within and across functions through proactive communicationThe ability to maintain a high degree of confidentiality and professionalism is criticalStrong work ethics, integrity, flexibility, diversity, customer service orientation, leadership / coaching skills and team building abilities are essential
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Associate Training Manager
1 month ago
hyderabad, India Sutherland Full timeAt Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching...
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Associate Training Manager
1 month ago
hyderabad, India Sutherland Full timeAt Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching...
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Associate Training Manager
1 month ago
hyderabad, India Sutherland Full timeAt Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching...
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Associate Training Manager
2 months ago
hyderabad, India Sutherland Full timeAt Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching...
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Associate Training Manager
2 months ago
Hyderabad, India Sutherland Full timeAt Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching...
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Associate Training Manager
2 months ago
Hyderabad, India Sutherland Full timeAt Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching...
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Associate Training Manager
2 months ago
Hyderabad, India Sutherland Full timeAt Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching...
-
Associate Training Manager
2 months ago
hyderabad, India Sutherland Full timeAt Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching...
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▷ Only 24h Left: Associate Training Manager
1 month ago
Hyderabad, India Sutherland Full timeAt Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching...
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training manager
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Hyderabad, India Iceberg Organic Icecreams Full timeHiring: Training Manager (Ice Cream Industry)Location: HyderabadWe're seeking an experienced Training Manager with a background in the ice cream industry to lead and deliver impactful training programs in Hyderabad.Key Requirements:Strong experience in training, preferably in the ice cream sector.Excellent communication and leadership skills.Based in or...
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3 weeks ago
Hyderabad, India Iceberg Organic Icecreams Full timeHiring: Training Manager (Ice Cream Industry) Location: Hyderabad We're seeking an experienced Training Manager with a background in the ice cream industry to lead and deliver impactful training programs in Hyderabad. Key Requirements: Strong experience in training, preferably in the ice cream sector. Excellent communication and leadership...
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Training Manager
3 weeks ago
Hyderabad, India Iceberg Organic Icecreams Full timeHiring: Training Manager (Ice Cream Industry)Location: HyderabadWe're seeking an experienced Training Manager with a background in the ice cream industry to lead and deliver impactful training programs in Hyderabad.Key Requirements:Strong experience in training, preferably in the ice cream sector.Excellent communication and leadership skills.Based in or...
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Training Manager
4 weeks ago
Hyderabad, India Iceberg Organic Icecreams Full timeHiring: Training Manager (Ice Cream Industry)Location: HyderabadWe're seeking an experienced Training Manager with a background in the ice cream industry to lead and deliver impactful training programs in Hyderabad.Key Requirements:Strong experience in training, preferably in the ice cream sector.Excellent communication and leadership skills.Based in or...
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Training Manager
1 month ago
hyderabad, India The Leela Hyderabad Full timePosition Overview Reporting to: The General Manager Location: The Leela Hyderabad Designation: Training Manager About The Leela The story of The Leela Palaces, Hotels and Resorts began when its founder Late Capt. CP Krishnan Nair opened. The Leela Mumbai in 1986. For over three decades, The Leela has been on a journey to delight guests by providing...
