DMart - SAP HCM Lead
1 week ago
Experience : Total 12+ years of experience with min 8 years of SAP
Desired Candidate Profile :
- SAP HCM, SuccessFactors (SF), Enterprise Portal (EP - ESS / MSS) Configuration & process knowledge.
- Min 1 end to end implementation of SAP HCM, SuccessFactors (SF), Enterprise Portal (EP - ESS / MSS)
- Knowledge of HR processes from hire to retire and contract workforce, biometric applications, learning management systems, talent acquisition, onboarding, performance mgmt., claims & expenses, income tax and statutory obligations, accounts payable applications
- Min 8 years of SAP implementation & support experience with preferably min 5 yrs of domain experience in retail /CPG/ FMCG industry
- Sound knowledge of business processes & best practices around hire to retire of own and contract workforce, talent acquisition, learning management systems.
- Knowledge of S/4, SDLC, ISO /CMM, ITIL, software testing certifications /knowledge, project management shall be an added advantage
- People management, lead & mentored team of min 5-10 members
- Candidate should be open to work in new dimension areas like integration through CPI, BTP, etc. with digital stack of business processes, explore /evaluate new dimension modules of SAP or other application-leaders in HR domain
Knowledge And Skills Required :
- Strength in understanding of business processes /functionalities around hire to retire and contract workforce, biometric applications, learning management systems, talent acquisition, onboarding, performance mgmt., claims & expenses, income tax and statutory obligations, accounts payable applications
- Excellent analytical, quick learning and problem-solving skills with a desire to work in a team-oriented environment. A team player with excellent presentation, communication and interpersonal skills.
- Ability to plan, coordinate, and direct the work of cross-department teams engaged in various professional, technical, and support functions and to do requirement study with function.
- Quick at understanding the business issues, pain points and challenges of org.
- Knowledgeable on implementation + project + support related processes, issue tracking & management
- Effective resource & time management
- Knowledge of Best practices in function
- Knowledge of testing and quality
- Analysis of business processes, Performance analysis, Root cause analysis
- Good communication, presentation skills
- Knowledge of SDLC, ISO /CMM, ITIL, software testing certifications /knowledge, project management, vendor & resource management.
- Adept in multitasking
- Resource management skills
Professional Qualities :
- Communicates effectively with users to identify needs and evaluate alternative business solutions.
- Manages user expectations effectively.
- Proactively seeks opportunities to serve in leadership roles.
- Believes in Teamwork and facilitates effective team interaction.
- Able to lead team and is a self-starter and is able to drive projects
- Develops relationships with user departments that foster ties.
Key Responsibilities :
- Primary POC (point of contact) - for support, solutioning, enhancements in & around SAP HCM, SuccessFactors (SF), Enterprise Portal (EP - ESS / MSS) and other applications in HR domain.
- Leads enhancement & project team related to above associated business processes. May have to look into related applications like biometric, L&D applications (Moodle, others), etc. too
- Drive & manages maintenance & support, enhancements & projects effectively towards completion in time, meeting SLAs. Plan implementations with least calculated risks with mitigation /rollback /alternative plans.
- Design, customize, configure and testing of applications. Proactively identify and propose business process and/or system enhancements. Continually review the SAP modules and identify areas for improvement.
- Work with clients to implement changes that improve their business processes
- Work self-directed and independently; may act as subject matter mentor to more junior members
- Drive & manages enhancements & projects effectively towards completion in time, meeting SLAs. Plan implementations with least calculated risks with mitigation /rollback /alternative plans.
- Manages resources (external & internal) and partners in accordance with project schedule. Use them judiciously & effectively, ensuring high productivity.
- Apprising all stakeholders especially reporting head regularly & escalating (if necessary).
- Maintains all proper documents related to project in accepted formats as per known standards
- Handing over of the enhancement /project to support team with KT
- Training team and end users
- Effective testing of changes. Leads testing efforts
- Does business process study with the help of a business team. Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution. Draft RFP and RFQs, evaluate partners & various solutions offerings from vendors.
- Ensures issues are identified, tracked, reported on and resolved in a timely manner during testing.
- Able to manage teams effectively and with better productivity
- Plans effectively, sets priorities, and manages several complex projects simultaneously while working to meet project deadlines.
- Manages resources in accordance with project schedule.
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