Sr. Account Manager

5 days ago

Hyderabad, India Konica Minolta Business Solutions Full time

Roles and Responsibilities :

  • To identify and engage with potential accounts.
  • Responsible for managing existing accounts and bring new accounts
  • To Map the a/c s and validate the Potential.
  • Periodic Account visit and meeting with various stakeholders
  • Responsible for Large Account with Pan India Business deployment.
  • Quarterly Account Review with cross function team (Service & Credit control) for nominated accounts.
  • To develop and engage with high Potential customers and maintain direct, relationship.
  • Follow strategic Account Management process and develop Account wise business strategy.
  • Effective Sr. Level stakeholders relationship management.
  • To engage with all the various coordinates and explore cross selling/ up selling opportunities in the assigned accounts.
  • To meet the annual/quarterly/monthly targets for Units and revenue
  • To maintain a Healthy funnel in terms of Quality and Quantity.
  • Account breakthrough & increase penetration.
  • Increase wallet share.
  • To ensure customer complaints/escalations are attended within 48 hours.
  • To ensure timely machine installation and payment collection.
  • Maintain pricing level as per marketing guidelines.
  • Position right product mix – Colour & high end deployment
  • 100% CRM utilization and customer data management.
  • Maintain Account Mapping docket for all top & large Accounts.
  • To ensure effective Products Demo & POC
  • To engage with Large SI OPS for tapping high value tenders/Orders, Print contracts.
  • To address the RFP & RFQ with OPS approach and ensure submissions of the proposal within the timeline.
  • BIN MIF retention.

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