Customer Solutions Design Specialist
4 days ago
What you’ll be doing 1.Captures detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies.2. Manages and recommends on the technical direction and helps determine the optimum solution design for customers.3. Manages the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap.4. Drives the improvement of design and delivery capabilities for end-to-end technical solutions.5. Manages customer solution design engagement and statement of work creation, including any 3rd party deliverables.6. Facilitates the development of strong customer relationships at the senior level through providing specialist service design expertise, and influencing the customer's service strategy and operational decisions.7. Drives consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity.8. Undertakes customer migration planning and implementation.9. Coordinates impact assessments and design documentation updates.10. Resolves complex solution and service issues, leads root cause analysis, troubleshooting and escalation.11. Pursues the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies.12. Ensures the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design.13. Mentors other customer solution designers, helping to improve the team's abilities by acting as a technical resource.14. Champions, continuously develops and shares with team knowledge on emerging trends and changes in customer solution design. The skills you’ll need TroubleshootingTechnology IntegrationDecision MakingRequirements AnalysisGrowth MindsetRisk ManagementNegotiationCommercial AcumenSolution DesignTechnology MigrationInclusive LeadershipProposal DevelopmentSolution ArchitectureOur leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.
-
Customer Solutions Design Specialist
2 days ago
Sector 52, India BT Group Full timeWhat you’ll be doing 1.Captures detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies.2. Manages and recommends on the technical direction and helps determine the optimum solution design for customers.3. Manages the review and validation processes for both new developments and in-life...
-
Custom - Title Exception
1 week ago
Sector 24, India Aditi Consulting Full timeResponsibilities: Set up and document operational process around management of funds/budget. Facilitate the process of periodic management committee meeting. Coordinate fieldwork for assignments with the stakeholders by developing project plans, fieldwork task schedules, scheduling and preparing for workshops and interviews, gathering documentation, and...
-
Senior Service Reliability Engineer
4 days ago
Sector 24, India BT Group Full timeWhat you’ll be doing Ownership for the progression of all Data incidents, problems and changes within the Operational environment. Stakeholder relationship with members of the customer ECC to articulate the progression of investigations in to the managed infrastructure. Completion of other tasks beyond Incidents, including Simple Change request, problem...
-
Security Professional
4 days ago
Sector 24, India BT Group Full timeWhat you’ll be doing 1.Supports the delivery of routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.2. Assists the implementation of enhanced network technology that aligns to customers' strategic direction for enterprise and remote site...
-
Assistant Manager- OTC Billing
6 days ago
Sector 24, India Johnson Controls Full timeWho we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies,...
-
Assistant Manager- OTC Collection APAC
10 hours ago
Sector 24, India Johnson Controls Full timeWho we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies,...
-
Senior Manager- OTC Cash App
6 days ago
Sector 24, India Johnson Controls Full timeDescription Who we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products,...
-
Senior Executive
6 days ago
Sector 24, India Johnson Controls Full timehow we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies,...
-
Assistant Manager-OTC Collection
6 days ago
Sector 24, India Johnson Controls Full timeDescription how we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products,...
-
Senior Executive- OTC Collection
6 days ago
Sector 24, India Johnson Controls Full timeWho we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies,...
